Deliver live and virtual trainings, develop and customize research-backed educational content on workplace mental health, consult as an internal subject matter expert, review external materials for clinical accuracy, and support recruiting, onboarding, and training of presenters and facilitators.
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Lyra Health is looking for a mental health subject matter expert with exceptional presentation and facilitation skills, content development expertise, and deep knowledge of mental health promotion in the workplace. This role offers the unique opportunity to facilitate trainings for some of the world’s leading organizations, collaborate with internal partners to develop and customize innovative learning content, and support the scaling of our presenter and facilitator program. The right candidate will have subject matter expertise in a broad array of mental health, organizational development, and behavior change topics, a track record as a highly rated expert presenter and facilitator, the ability to translate research-backed mental health promotion and workplace wellness principles and best practices into engaging, easy-to-understand educational content, and will be capable of collaborating effectively and efficiently with cross-functional partners.
Responsibilities
Deliver dynamic, high-quality, and impactful live and virtual training sessions for diverse audiences
Collaborate on the development and customization of innovative educational content that demonstrates Lyra's thought leadership with clarity, clinical accuracy, and research-backed insights
Serve as an internal subject matter expert by consulting with cross-functional partners and reviewing externally facing materials for clarity and clinical accuracy
Support recruiting, onboarding, and training of new presenters and facilitators
Qualifications
A graduate degree (MA, MS, MSW, PhD, or PsyD) in clinical, organizational, or counseling psychology, public health, health promotion, or clinical social work
Expertise in mental health promotion, workplace wellness, and/or corporate mental health
Dynamic public speaking abilities and facilitation skills
Ability to explain research-backed best practices, interventions, skills, and tools fluently and clearly
Experience with developing engaging psychoeducational content for live presentations and written assets
Professional experience working with internal and external stakeholders as a consultant or subject matter expert on mental health, mental health promotion, workplace wellbeing, and/or corporate mental health
Ability to effectively collaborate cross-functionally with multidisciplinary colleagues and designers on content creation
Ability to demonstrate flexibility and adaptability in the face of strict writing deadlines
Familiarity with most commonly used corporate webinar platforms, including Zoom, Microsoft Teams, Google Meet, Blue Jeans, and Cisco Webex
Preferred Qualifications
Experience supervising and providing supportive, constructive feedback to clinicians, consultants, or instructors
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
Lyra Health Burlingame, California, USA Office
287 Lorton Avenue, Burlingame, CA, United States, 94010
Similar Jobs
Fintech • Information Technology • Software
Lead and grow a model risk and governance team, set strategy, and run model validation, performance and drift monitoring, fair-lending assessments, governance documentation, model inventory, and change management. Own customer and regulator-facing governance relationships, prepare validation reports, track remediation, balance strategic roadmap with operational demands, and perform hands-on technical work as needed.
Top Skills:
Aws Ec2Aws RdsAws RedshiftAws S3PostgresPython 3SQL
An Hour Ago
Fintech
Owns strategy, governance, and execution of knowledge content across Intercom, NICE CXone Expert, and Guru. Sets taxonomy, style, and lifecycle standards; drafts, edits, and publishes articles; manages SME and compliance reviews; runs platform syncs and bot gap reviews; tracks content performance and readiness for product and policy launches; and builds the case to scale the team and transition execution to a dedicated Content Specialist.
Top Skills:
Ai-Assisted Customer Service ToolsChatbotsConfluenceGuruIntercom Knowledge HubNice Cxone ExpertVirtual AgentsZendesk
Fintech
Own monitoring, testing, and tuning of Inspira's AI virtual agent to improve resolution, deflection, and CSAT. Analyze conversation transcripts and performance data, run A/B and regression tests, adjust retrieval/configuration and intents, partner with Content and IT to fix knowledge gaps, maintain performance dashboards, lead root-cause analysis, and support go-lives for new bot capabilities.
Top Skills:
A/B TestingAi Virtual Agent PlatformsCx Analytics (CsatFin VoiceIntercomKnowledge Base SystemsNpsPrompt EngineeringResolution/Deflection Metrics)Retrieval-Augmented Generation (Rag)
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
