Project Coordinator III

Job Description:

The Proactive Edge Self-Inspection Project Coordinator (PC) is a key member of the Edge and Network Services-Coordination team, responsible for executing and optimizing the Self-Inspection Program across our global Edge infrastructure footprint. This role centers on proactive coordination with internal cross-functional partners, Co-location Vendors, and Smart Hands technicians to ensure operational excellence, compliance, and continuous improvement in self-inspection activities. 

Roles and Responsibilities:

• Lead the day-to-day operations of the Self-Inspection Program, ensuring timely and accurate completion of inspections and related tasks.

• Serve as the primary liaison between internal teams, Co-location Vendors, and Smart Hands technicians to facilitate seamless communication and issue resolution.

• Oversee relationships with facility providers and Smart Hands teams, driving resolution of issues and ensuring adherence to program standards.

• Utilize project management methodologies and software to track progress, manage schedules, and report on key metrics and KPIs.

• Monitor ticketing systems, resolve issues within defined SLAs, and coordinate shift handovers to support 24/7 operations.

• Support auditing activities, maintain compliance with internal policies and external regulations, and assist with inventory management, RMAs, and site access.

• Identify trends, recurring problems, and opportunities for automation and tooling enhancements. Update documentation and introduce innovative ideas to improve service and efficiency.

• Collaborate with SDMs/Project Managers to deliver actionable insights, track critical metrics, and support data-driven decision-making.

• Communicate effectively with team members, clients, and leadership. Attend and participate in meetings as required.

• Perform additional responsibilities as assigned to support the success of the Self-Inspection Program and the edge coordination team.

Required Qualifications/Skills:

• 2–4 years of experience in logistics, project coordination, or project management

• Familiarity with project management software (e.g., Asana, Jira, Smartsheet), Microsoft Excel, and Google Suite

• Strong verbal and written communication skills

• Excellent customer service orientation and positive attitude

• Dependable, with a high level of professionalism and confidentiality

• Ability to work independently and collaboratively within a team

• Strong multitasking, prioritization, and problem-solving abilities in a fast-paced environment

• Sound judgment and decision-making skills

Preferred (but not required) experience and qualifications:

• SQL proficiency or knowledge of SQL querying 

• Project Management certification (e.g., PMP, CAPM) or equivalent experience

• Experience with automation tools and process improvement initiatives

• Auditing and compliance experience, especially in data center, colocation, or logistics environments

• Bachelor’s degree or equivalent

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through Cigna (DPPO & DHMO options)

• Nationwide Vision provided through VSP

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program

• Employee Assistance Program

• Wellness Days

• 401k Plan

• Basic Life, Accidental Life, Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law