Coordinate installation schedules, prepare project packets, manage Salesforce project statuses, liaise with installation, sales, permits, and business administration to resolve holds and ensure timely delivery. Conduct customer communications and adjust schedules as needed.
Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide in 5 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.
Jacuzzi Bath Remodel is thrilled to be hiring a Project Coordinator in San Jose, CA. Are you someone who has experience collaborating closely with customers? Do you possess exceptional skills in multitasking and schedule management? If the answer to these questions is yes, then we would love to speak with you today!
KEY DUTIES AND RESPONSIBILITIES
Responsibilities for our Project Coordinator:
- Coordinate with Sr. Production Manager and Installation Manager to set the install schedule 4 weeks out.
- Assist the Installation Managers and Sales Managers in promptly resolving any holds within a 72-hour timeframe to ensure 45 day order to delivery.
- Place outbound phone calls to customers in preparation for Installation day, reconfirming installation date.
- Follow up with customers to adjust Installation schedule.
- Responsible for creating project packets for each installation job; updating completion, revenue and missed revenue.
- Work closely with local Permit Coordinator to ensure all jobs have proper permits and are approved.
- Partner with Business Administration Manager to track any changes to orders, payments, or project updates.
- Manage local project statuses within Salesforce making proper adjustments as needed.
- Other duties as assigned.
What we require from our Project Coordinator:
- 1-3 years of Project Management experience
- Experience with Salesforce a plus
- Experience using multiple software applications at once to complete a task
- Able to effectively relate and communicate with all levels of employees and clients.
- Must be dependable - must demonstrate thorough follow-up and responsiveness
- Strong team player
- Must be able to manage multiple tasks/ priorities and easily adapt to changing situations
What we offer our Project Coordinator:
- 40 hour work week
- Monday- Friday Schedule
- Hourly pay of $28.00 per hour + (based on experience)
Benefits
- 401(k) with matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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