Job Summary:
Neumo's PMO is looking for a Project Manager to lead the delivery of client implementation projects from kickoff through go-live. You'll own the day-to-day health of your project portfolio schedule, scope, budget, risk, and client relationship while partnering with a cross-functional PMO team that's building the standardized reporting, governance, and delivery practices behind One Neumo. This is a great fit for someone who thrives on structure, communicates clearly with both technical teams and government stakeholders, and takes pride in hitting go-live dates without drama.
Duties and Responsibilities:
- Manage the full lifecycle of government software implementation projects, from kickoff through go-live and transition to support
- Maintain accurate, real-time project status using Neumo's standard RAG (Red/Amber/Green) framework, ensuring health, risks, and issues are visible to leadership at all times
- Own project scope, timeline, budget, and resource allocation; proactively flag at-risk or off-track projects and drive mitigation plans
- Serve as the primary point of contact for client stakeholders, building trust and managing expectations throughout the engagement
- Track and report on key project metrics including ARR/NRR impact, milestone dates, and go-live schedules — into Neumo's centralized portfolio reporting
- Coordinate cross-functionally with implementation, product, and support teams to remove blockers and keep delivery on track
- Maintain thorough project documentation, including kickoff materials, RACI matrices, change orders, and status reports
- Contribute to continuous improvement of PMO tools, templates, and delivery methodology across the organization
- Support change management processes, ensuring scope changes are properly documented, approved, and communicated
- Perform other duties as assigned
Education and Experience:
- 3+ years of project management experience, ideally delivering software implementations to government, public sector, or enterprise clients
- PMP, CAPM, or equivalent certification preferred, not required
Knowledge, Skills and Abilities:
- Working knowledge of both traditional and Agile delivery methodologies
- Strong command of project management tooling (Monday.com, MS Project, Smartsheet, or similar)
- A track record of managing multiple concurrent projects with competing priorities and deadlines
- Sound judgment under ambiguity and a bias toward proactive risk identification over reactive firefighting
- Excellent written and verbal communication skills; comfortable presenting status to executive stakeholders
Work Environment:
- Office setting with a moderate noise level.
- The employee will work at an individual workstation, using a telephone and computer.
Physical Demands:
- Must be able to remain seated for extended periods.
- Regular use of a computer and other office machinery, such as printers and copy machines.
- Occasional movement around the office.
- Frequent communication via telephone.
Neumo Summary:
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
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