Project Manager, Marketing & Communications

POSITION SUMMARY

This is a 9 month benefits-eligible position.

This role will be responsible for various project and workflow management responsibilities in support of the Lucas Museum’s Marketing, Communications & Design teams. This will include monitoring project progress using internal systems such as Airtable and other internal databases; coordinating and distributing project recaps, marketing materials and memos; This position will report to the Executive Project Manager to CEO/Chief Revenue & Engagement Officer and collaborate internally with internal departments and external vendors.

RESPONSIBILITIES

Project Tracking & Workflow Management
• Maintain up-to-date tracking of all marketing projects, including tasks, owners, deadlines, and status updates
• Monitor project progress and flag delays, dependencies, and incomplete items
• Support coordination of timelines for initiatives including but not limited to large-scale opening campaigns, ongoing promotional initiatives, and Design team schedules
• Capture notes and track action items
• Internal Systems & Asset Management
1. • Maintain and update internal marketing systems, databases, and shared folders
   • Manage metadata, usage status, and cataloging for marketing assets
   • Assist with monitoring asset requests and tracking approvals
• Airtable Management
1. • Maintain Airtable bases for the Marketing, Communications & Design teams, including status updates, attachments, and workflow improvements
   • Support the Executive Project Manager to CEO / Chief Revenue & Engagement Officer to ensure project needs and deadlines are documented and up to date
• Marketing Memos & Material Development
1. • Support drafting and formatting of marketing memos
   • Prepare copy, collect details, and assemble information for campaign materials
• Analytics & Reporting
1. • Assist in writing campaign performance summaries and analytics reports
   • Gather data and format findings for stakeholders
• Cross-Functional Collaboration
1. • Coordinate with internal departments and external partners to gather information
   • Ensure work aligns with brand guidelines and strategic priorities
   • Participate in marketing working groups
• General Marketing Team Support
1. • Provide administrative support, including scheduling and meeting preparation
   • Assist with special projects, especially during the museum’s opening period

CORE COMPETENCIES

Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision. 

Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible. 

Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders. 

Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity. 

Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely. 

Building Trust & Relationship Management 

Accountable Ownership and clearly shares information and the "why" behind decisions. 

Asks for and values the opinions of others. Displays empathy when listening. 

Acknowledges when trust has been broken and focuses on rebuilding. 

Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively. 

Accountable Ownership 

Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally. 

Recognizes when they are not approaching a situation with accountability but instead with a blame mindset. 

Takes accountability for assigned tasks and executes on deliverables in a timely manner. 

Strategic Alignment & Execution 

Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values. 

Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model. 

Displays critical thinking when faced with a challenge by asking probing questions and looking for connections. 

QUALIFICATIONS

Minimum 5–7 years of experience in project management, operations, or executive support 
Experience managing large, multi-stakeholder projects to completion
Familiarity with marketing, communications, and / or digital workflows preferred
Demonstrated success supporting a creative team as a project manager
Strong written and verbal communication skills 
Proficiency with Microsoft Office Suite and project management systems such as Asana, Airtable, Smartsheet, or others