Chime is the largest and fastest-growing player in the challenger-banking space, providing mobile and online banking technology in the U.S. and facilitating over 5M accounts with no physical branches. We’re a technology company relentlessly focused on helping our members achieve financial peace of mind. That’s why we offer access to an award-winning bank account that doesn’t charge hidden fees, can give members early access to their paychecks, and enables them to grow their savings automatically. And we’re just getting started. We are proud of our mission, devoted to our members, and passionate about applying technology to the challenge of making financial health a reality for everyone.

We have one of the most experienced management teams in Fintech and have raised over $800M in funding from DST, General Atlantic, Iconiq, Coatue, Dragoneer, Menlo, Access, Forerunner, and others. If you’re looking to join a fast-growing company with a beloved, daily-use product and an authentic mission that puts people first, we want to meet you.

About the Role

Members love Chime because we make banking simple, intuitive, and fun. But under the hood, Chime is anything but simple. We process hundreds of millions of dollars in transactions every week, including debit card purchases, mobile check deposits, transfers between banks, P2P payments, direct deposits, and more. To do this, we’ve developed complex integrations with card networks, processors, banks, and dozens of third-party services.

As a Program Manager joining the Risk team, you’ll be a Relationship Manager of a critical banking partnership and helping collaboratively execute key strategic initiatives. In this role, you’ll apply your Risk expertise, particularly in Regulatory Compliance and fraud mitigation, to bring innovative concepts to life. 

Responsibilities

Take ownership of the day-to-day management and execution of our engagement with a Bank Partner. This includes: 

• Partner with internal stakeholders to identify product/feature concept risks and collaboratively design solutions to mitigate them 
• Own the review and approval process of marketing and growth campaign assets with the Bank 
• Partner with the Bank to support regulatory inquiries and other ad-hoc requests
• Build relationships by collaborating with Engineering, Product counterparts, and other major internal stakeholders, plus a critical Banking partnership 
• Apply your keen sense of prioritization to ensure external partners are being engaged strategically 
• Ensure timely execution of all project assets to meet launch dates, and help support analytics and hind-sighting post-launch
• Manage day-to-day tasks of project planning and execution
• Communicate strategic milestones and due dates to all stakeholders, ensuring information is available and complete, including to executive stakeholders
• Populate agendas for planning, kick-off, and review meetings
• Track schedules, update reports and communicate and influence project status with stakeholders

Requirements

• 3+ years of financial services experience with exposure to payments/banking risk and regulatory compliance. 
• Experience working with external partners, vendors, or clients within the financial services industry 
• Effective communication and presentation skills, both written and verbal; confidence in facilitating cross-functional team meetings to achieve results. High EQ and exceptional professional judgement are critical 
• Detail-oriented with exceptional organizational skills
• Strong time management skills; ability to troubleshoot, juggle multiple projects and prioritize
• High energy and flexibility in a constantly-evolving team environment
• Good foundation of regulatory compliance knowledge and a desire to learn more 

What We Offer

• Competitive salary based on experience, with medical and dental benefits.
• Free snacks and drinks, plus weekly catered lunches.
• Flexible vacation policy.
• Monthly happy hours and company events.
• Dog-friendly office.
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of bank.

We know great work isn’t done alone. We’re building a team of individuals to Chime in with their different strengths to benefit our employees and members. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.