Release Manager
About Meraki
At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works.
Meraki believes that the quality of our product is dependent on our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed.
About the Team
As Release Engineer, you will be fully embedded in our MS (switching) appliance software team and be responsible for ensuring a structured and efficient firmware release process. You will analyze the stability of released firmware, create and prioritize test cases for our testing team, recommend software improvements to our development team, and track bugs and regressions. You will drive our product's firmware release cycle and serve as point person for the software and product management teams.
A Day in the Life of a Release Engineer:
- Driving the firmware release process from choosing a candidate firmware all the way to releasing it to GA
- Reviewing support cases to identify regressions in released firmware and shepherding them to resolution
- Working closely with chipset vendors to prioritize reported issues and plan for 3rd-party code integration into software releases
- Assisting in planning and execution of work items to clear issues blocking release
- Collecting sentiment reports from our sales and support teams
- Working closely with partners - PM, test teams and development teams to supervise progress of firmware release candidates
- Helping to decide priorities and roadmap for software testing and development
You are an Ideal Candidate if you:
- Have proven ability with network switches and protocols such as: TCP/UDP, IPv4, IPv6, 802.1x Authentication, VLANs, Spanning Tree, Multicast
- Have experience with release management or software regression analysis
- Experience with scripting languages such as Python or Ruby
- Are highly analytical and have good attention to detail
- Work well both independently and as part of a team of developers and test engineers
- Make decisions based on evidence and data
- Have phenomenal presentation and communication skills
Bonus Points for:
- Have experience with relational databases and query languages (SQL)
- Experience with Data Analytics/Visualization tools and libraries
- Detailed knowledge of the Meraki MS product portfolio
- Cisco/Meraki certifications, particularly: CCNP/CCIE (Enterprise), Meraki ECMS
- Knowledge of Agile and Scrum methodologies
- Experience with Jira and Git
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.