Technical Program Manager - Software

| South Bay | Remote
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At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free hard-working people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

Meraki is seeking an expert Technical Program Manager for driving multi-functional and IoT software engineering programs. Come be part of the team that delivers innovative products for businesses and organizations of all sizes. As a Technical Program Manager, you will work closely with our Engineering, Product Management, and other multi-functional teams to shepherd through all phases of development. Our goal is to deliver high quality products on time and within budget.

You will be responsible for the following:
  • Partnering with the Engineering Director to help the organization build and implement a complex and highly collaborative software roadmap
  • Lead IoT programs spanning across the entire IoT software engineering teams, including but not limited to cameras, sensors, and AI deployed at the edge
  • Build and drive program plan with well-managed dependencies and partner alignment
  • Implement and track program work, achievements, action items, technical dependencies, risks, and mitigation plans
  • Cultivate collaboration by breaking down silos between teams
  • Maintain accountability on project commitments and work you're doing
  • Understand product use cases and communicate technically with engineering and product teams
  • Develop strong working relationships with multi-functional teams to best understand and deliver on business goals and priorities
  • Prepare program status reports and executive briefings for various collaborator groups
  • Partner with ICD to drive IC Lifecyle and process improvements
  • Driving Roadmap planning, Objectives & Key Results (OKRs), and Quality Reviews for the IoT team
You are ideal for this role if you have:
  • Bachelors or higher degree in a related technical field or equivalent experience in software engineering
  • 8+ proven experience as Program Manager in software, hardware, embedded, networking, IoT technologies or products
  • 3+ years of experience as Program Manager specifically in software products and IoT backend technologies
  • Consistent track record of delivering high quality products
  • Experience working across global teams to drive programs optimally through multiple time zones
  • Experience working in medium to large size companies, which have gone through significant personnel growth in the SW engineering organization
  • Strong understanding of software development processes and Agile methodologies
  • Excellent communication, interpersonal, and presentation skills
  • Experience working with project planning tools (Jira, Gantt charts, Confluence, Google Docs)
  • Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations
  • Experience working in an agile (Scrum, Kanban, etc…) environment

Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
 
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building am employee experience that includes appreciation, belonging, growth, and purpose for everyone.
 
Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.
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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
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Location

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay.

An Insider's view of Cisco Meraki

What are some social events your company does?

Where to start? Weekly and hosted by local businesses, we have meditation, yoga, DIY acupressure, and my fave, Friday morning coffee class with our barista Chris & Tubs the cat! For super special events, nothing tops watching my fellow Merakians' talents shine at Open Mic, and I could play Drag Queen Bingo literally. Every. Day.

Stephanie

Employee Experience Manager

What does your typical day look like?

Every morning, I join my team's daily standup. After we catch up and unblock each other, we do our team cheer! The rest of my day consists of meetings. My favorites are 1-1s with my team members--I love connecting with people and enabling others to succeed. Otherwise, I'm in product ideation or project planning meetings. (I secretly like meetings)

Jiann

Engineering Manager

What makes someone successful on your team?

Engineers on the Meraki Insight team are creative problem solvers. We are continually thinking about what is best for our customers and providing the most value. We dream big, run experiments, and set aside time to explore moonshots. We are lifelong learners. We put the mission and the team first.

Adam

Senior Engineering Manager, Meraki Insight

How do you make yourself accessible to the rest of the team?

I make myself accessible to my team in a few ways, but I think the most important is leading with trust. I do this by verbally sharing that I trust them; there is no need for them to work on earning trust from me because they already have it. Offering trust out of the gates means they spend fewer cycles earning it.

Nikki

Regional Sales Manager

What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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