Quality Assurance Analyst II

EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation’s most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist®, a prominent online travel site, is owned by EBG. Visit www.ebgsolutions.com to learn more about EBG and its commitment to connecting people to exceptional experiences.

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.

EBG is looking for a dynamic person to join our performance driven team. We need a “hands on” person that will provide automated and manual software testing and quality assurance. The purpose of automated software testing and quality assurance is to provide the means and measures for testing all aspects of a software solution, both functionally and technically, to meet the requirements and overall quality of the intended solution. 

The Quality Assurance Analyst II candidate should exhibit a desire to grow with the company, take pride in their work, and fit well within a diverse multi-level team environment.

** This position is primarily WFH / Remote but all candidates must be located in Florida and able to travel to the Orlando office for your first day. **  We do not provide sponsorship for this role. We do not hire from outside the US.

Essential Functions 

• Regression testing support of existing websites
• Responsible for creating an end-to-end test plan of projects; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected.
• Application should be tested in terms of functionality, performance, reliability, stability and compatibility with other legacy- and/or external systems
• Ensuring that every phase and feature of the software solution is tested and that any potential issue is identified and fixed before the product goes live
• Use existing frameworks and tools to develop and execute automated test scripts
• Maintain and update automation scripts as requirements evolve
• Assist QA Automation Engineer with mentoring QA team members on test automation efforts
• Analysis of requirements to produce manual and automated test cases
• Ability to shift between automation and manual testing tasks as needed
• Review of bug fixes and minor system enhancements to ensure expected results are achieved
• Working with the developer team to provide continuous iterative feedback
• Setting estimates and expectations for task completion, tracking on target deadlines
• Other support tasks as required

• 5+ years of real-world QA experience
• 3+ years of real-world test automation experience
• Experiences in Quality Management Software and processes
• Direct experience testing RESTful APIs and using REST assured libraries
• Experience with automated script design, coding, debugging, and maintenance skills
• Experience coding in Java
• Experience with Selenium and TestNG
• Basic foundational understanding of software design, development, and architecture
• Advanced knowledge of Web Standards, Accessibility Standards & browser compatibility
• An understanding of the importance of User Experience (UX) & User Interface (UI)
• Experience in the demands of deadline-driven work
• Self-motivated, organized, logical and detail-oriented
• Strong communication skills (written and verbal)
• Ability to work both individually and with a team
• Ability to work on simultaneous projects of varying size and complexity from very small testing initiatives to testing during large projects
• Ability to work with version control systems (Git)
• Comfortable working in Agile/Scrum methodology
• Passionate about new technology and software
• Business process understanding
• Knowledge and experience in technical aspects of software solution being tested
  • MySQL
  • CSS
  • HTML5
  • JavaScript
  • Web Services, XML, JSON
  • API integration (SOAP UI, POSTMAN, etc)

Preferred Qualifications

• Experience with Mobile testing on various devices
• Experience with E-Commerce systems
• Experience with Agile software development methodology
• Experience with JIRA
• Experience with TestRail

Entertainment Benefits Group offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Basic Life and AD&D (Company Paid)
• Additional Voluntary Benefits (additional life, legal, critical care, and more)
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement
• Annual Day of Giving
• Company Bonus Program
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.