Quality Assurance Manager

About The Team

Eventeny was founded on the belief that managing large-scale events with hundreds of exhibitors, vendors, sponsors, and volunteers should not be stressful and burdensome. Our mission is to remove event organizers from being the 5th most stressful job in the world. That's why we built Eventeny and continue to work every day on the biggest problems in the event industry. We don't just dream it, we build it. Today, Eventeny serves more than 25,000 large festivals and conventions worldwide.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We don’t think we should have to advertise that we’re LGBTQIA+, neurodivergent, and disability friendly, or that we put our employees mental and physical health before everything else, but we do, because it’s not the norm for most companies (yet!). 

We’re a diverse, inclusive, and welcoming team of individuals who thrive in a fast-paced and ever-changing environment. Our team works closely together to brainstorm and improve our processes and the customer experience every single day. We prioritize our work based on what's best for our customers, not what’s going to make us the most money.  If you share our values and our enthusiasm for events, you will find a home at Eventeny.

Eventeny is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Eventeny considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Eventeny is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

As a member of the Engineering team, you’ll be the ultimate advocate for the event organizers and attendees who rely on our platform for their high-stress, live-event needs. In this role, you will lead a team of QA specialists through a critical evolution: transitioning from manual, non-technical testing to a modern, standardized QA practice. As Eventeny scales, you will bridge the gap between product vision and technical stability.

This is a full-time, salaried position. The QA Manager will have a work week of Monday – Friday, with a general expectation of being available during business hours (9am – 5pm  EST) and  periodically on nights and weekends to support Event Organizers managing various events.  

Here’s what you’ll do

• Lead the Technical Evolution: Mentor and upskill the QA specialist team, transitioning from a, primarily, manual workflow practice to a standardized QA model including automated regression testing and technical documentation.
• Act as the "Gatekeeper": Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability.
• Implement Hybrid Testing: Maintain high-quality manual testing while building out automated frameworks to reduce overhead.
• Manage the Bug Lifecycle: Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points.
• Scale the Culture: Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust.
• Product Expertise: Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention.

Here’s what we are looking for

• 5+ years in Software Quality Assurance, with at least 1–2 years in a Lead or Manager role—ideally within a fast-paced environment.
• Proven experience taking non-technical team members and coaching them on technical QA practices (SQL basics, API testing, browser dev tools).
• Experience in building automation frameworks that “play nice” within the existing code-base.
• You thrive in a high-velocity environment where growth experiments are constant and the ability to pivot quickly is a core requirement for success.
• Strong experience with API testing and querying databases. You should be comfortable reading (or even writing) code and participating in PR reviews.
• You understand that a "bug" isn't just a technical error; it’s a failure for a festival organizer on their biggest day of the year.

Benefits of Working for Us

• Flexible schedule.
• Unlimited Paid Time Off – yes, really!
• Fully remote.
• Comprehensive health insurance.
• Vision and dental insurance.
• Group Life Insurance.
• Quarterly employee bonuses.
• Yearly company retreat.
• Potential for customer event access.
• Company provided laptop and general office supplies.
  

This is a full-time position with a base salary range of $70,000 - $80,000  with benefits and quarterly bonus. The final offer will be determined by multiple factors including candidate experience and expertise. This is a fully remote position.