Quality Engineer, Manager

About Mytra:

We’re creating an entirely new way to solve the most ubiquitous problem in industry - moving and storing material. We’re applying robotics and distributed software to create a new class of product for this $1T market. We’re focused on the supply chain industry first. The industry is in a massive bind with the continued growth of e-commerce, sharp rise in costs, and supply chain disruptions. What has been a “sleepy” industry for decades is now at the epicenter of sustaining the global economy.

About the role:

Mytra is seeking its foundational Quality Engineering Manager to build and champion a culture of quality across our hardware and supply chain operations. This is a unique opportunity to design, implement, and own our entire quality strategy from the ground up.

You'll be the hands-on expert working closely with Engineering, Supply Chain, and Manufacturing—establishing robust quality systems from incoming parts and vendor qualifications to final product assembly. If you're a detail-oriented, action-driven leader passionate about building the quality foundation in a fast-moving, innovative hardware environment, we want to hear from you.

Responsibilities:

• Build supplier quality processes from scratch, including rigorous vendor qualification, ongoing performance tracking, and leading formal Supplier Corrective Action Requests (SCARs).
• Establish and execute incoming part inspection protocols for critical mechanical, electrical, and electromechanical components.
• Perform hands-on inspections using precision tools like calipers, micrometers, multimeters, and CMM.
• Maintain and manage all essential part approval documentation, including FAIs (First Article Inspections), PPAPs, and Control Plans.
• Collaborate with engineering during early-stage Design Reviews, focusing on DFM/DFA (Design for Manufacturing/Assembly) and proactive quality risk mitigation (FMEA).
• Ensure engineering drawings are developed to enable effective quality control and inspection practices.
• Support prototype and production runs by leading quality checks with the build and assembly teams.
• Issue Resolution & Continuous Improvement:
• Lead or support Root Cause Analysis and Corrective Actions (RCCA) for internal defects, incoming material issues, and field failures using methodologies like 8D and 5-Whys.
• Define and track internal quality metrics and drive continuous improvement initiatives across all relevant teams.
• Develop and maintain critical quality documentation, including inspection Work Instructions, checklists, and Non-Conformance Reports (NCRs).

Qualifications:

• Education: BS in Mechanical, Manufacturing, Electrical Engineering, or a closely related technical field.
• Experience: 8+ years of progressive experience in Quality Engineering, with a preference for experience in a startup, robotics, high-volume manufacturing, or complex electromechanical hardware environment.
• Technical Expertise: Proven strong hands-on inspection experience and comfort working in lab, shop floor, or supplier site settings.
• Quality Systems Knowledge: Proficient use of core quality tools such as FMEA, 5-Whys, Fishbone/Ishikawa, and 8D problem solving.
• Supplier Management: Extensive experience working with, qualifying, auditing, and managing Contract Manufacturers and suppliers.
• Mindset: Comfort and proven success in a dynamic, fast-changing startup environment where establishing new processes is the norm.

Preferred Qualifications:

• Experience with Electrical components: Batteries, sensors (cameras, lidar, force sensors, encoders), microcontrollers, wiring/circuitry, or motor controllers.
• Experience in early-stage NPI (New Product Introduction) cycles and prototype manufacturing.
• Working knowledge of ERP/MRP/PLM systems.
• Familiarity with standards like GD&T, IPC, or robotics system integration.
• Certifications such as CQE, Six Sigma, or experience with ISO 9001.

A Final Note:

You’re encouraged to apply even if you can’t take on every example project in its totality. We work closely and collaboratively at Mytra - No one takes on projects alone. We seek people who are eager to work together, learn new things, and bring unique perspectives.

Benefits Include:

• Competitive compensation and equity grants at a high-growth company backed by top-tier VCs
• Fully subsidized health coverage, including medical (baseline plans), dental, and vision for employees and dependents
• 401(k) plans and employer-subsidized life insurance
• Fully subsidized lunch and snacks at HQ—we eat and share stories together at the “long” table
• Generous PTO and company-paid holidays, including one week over the winter break so everyone can recharge together
• Voluntary pet insurance, Voluntary Life Insurance, Accident, Critical Illness, and Hospital Indemnity
• Fully subsidized tax advisory services and education to help you understand your equity
• Commuter benefits, including a up to $150 monthly commuter benefit
• Lively, modern combined office and lab space where we rapidly iterate through design, build, and test phases
• Fully equipped onsite gym and showers at headquarters

Pay Notice:

• Compensation for this position will be negotiated based on the candidate's experience level and location. The posted salary band is applicable only to the San Francisco Bay Area and is subject to change.

This role requires on-site presence at our Brisbane, CA headquarters, for close collaboration with the other teams.