Provides front-desk customer service, processes point-of-sale transactions, sells memberships and retail products, maintains an inviting reception area, and supports smooth salon operations. The role requires opening or closing availability, weekend availability, multitasking, problem-solving, sustained standing or walking, and a professional demeanor in a fast-paced environment.
Overview
Welcome to Drybar, where we keep it simple and focus on being the absolute best at one thing – blowouts. Our motto encapsulates it perfectly: No cuts. No color. Just blowouts.
At Drybar, we're not just a workplace; we're the ultimate destination to flourish in the beauty industry. We're dedicated to nurturing our team, and here's a nugget of pride: 100% of our leadership positions are held by individuals who started right here, as part of our team.
Why Drybar Receptionist and Sales Associates Love Working Here:
- Competitive compensation plan
- Generous bonus plan
- Free monthly services
- Membership sales bonus
- Flexible Hours - with a set, regular schedule
- Discounts on all retail products
- Clear career path to grow as a professional
- Ongoing training
Your Role as a Receptionist and Sales Associate:
As a Drybar Frontdesk Sales Associate, your mission is clear:
- Deliver Exceptional Customer Service: Provide excellent service to our clients, ensuring they have a fantastic experience.
- Manage Front Desk Operations: Handle point of sale transactions efficiently and accurately.
- Support Sales Goals: Promote and sell memberships and retail products with enthusiasm.
- Maintain a Welcoming Environment: Keep the front desk area organized and presentable, contributing to a positive shop atmosphere.
- Team Collaboration: Work closely with the team to ensure smooth operations and excellent client satisfaction.
What We're Looking for in a Drybar Frontdesk Sales Associate:
- AVAILABLE to be scheduled as opener (shifts begin at 6:45, 7:45 and 8:45am) or closer (shifts end from 5:15 to 7:15 pm)
- MUST HAVE availability on weekend shifts
- 1+ years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
- Previous experience with Point of Sale Systems strongly preferred
- Previous salon/spa experience preferred but not required
- High school diploma or equivalent
- Ability to work at a sustained, fast pace
- Excellent problem-solving and troubleshooting skills
- Track record in providing over-the-top, amazing customer service!
- Ability to multitask with ease
- Frequently required to stand and/or walk for duration of 6-8 hour long shifts
- Has the technical ability and skills to operate a point of sale system
- Problem solver – use logic and support resources to solve problems at the front desk
- Maintains professional demeanor under pressure
Drybar San Francisco, California, USA Office
San Francisco, United States
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Provide exceptional customer service at Drybar’s front desk, process point-of-sale transactions, promote memberships and retail products, maintain an organized shop environment, and collaborate with the team. The role requires weekend and opening or closing availability, sustained standing and walking, multitasking, problem-solving, and a professional demeanor. At least one year of fast-paced customer service experience is required; POS experience is preferred.
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Point Of Sale (Pos) Systems
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