Greets and assists dental patients, answers phones, schedules and confirms appointments, manages patient records, handles cash, follows up on cancellations and no-shows, maintains the waiting area, and supports local marketing initiatives. The role also responds to patient concerns, checks voicemail, and performs administrative duties as assigned.
Overview
As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to company Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Chart Filling
- Cash Handling
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
- Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
- All other duties as assigned
Benefits for Full time team members
- Paid Time Off (PTO)
- Medical and dental insurance
- Vision coverage
- 401K plan
- Highly competitive salaries
- Outstanding professional training
- Exceptional growth and career advancement opportunities
- Tuition reimbursement for certifications
- Some training or experience in using multi-line phones and computers
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