When you work at THE FORUM, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
THE FORUM is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!
Employment Type: Full Time and Part time
Shift Schedule: AM shifts and weekends.
Wage Range: $21.80- $26.60
Why You’ll Love Working Here
- Medical, Dental, and Vision Insurance
- Generous PTO, Paid Holidays, Bereavement Leaves
- 401(k) with Company Match
- On‑Site Gym
- Recognition & Rewards Programs
- Career Advancement Opportunities
- Referral Bonus Program
- A warm, engaging, and mission‑driven workplace where your impact truly matters
Here are a few of the daily responsibilities of a Concierge:
- Provide ongoing telephone coverage.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects/assignments.
Here are a few of the qualifications we need you to have:
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone communication skills
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Vi Living Palo Alto, California, USA Office
Palo Alto, United States
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