Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on Our Mission:
As a Recruiting Coordinator (RC), you play an essential role in our company’s growth. You’re responsible for delivering a world class candidate experience, and ensuring that our internal stakeholders and hiring managers have a smooth, fluid, and efficient process. RCs are the masters of scheduling complex calendars and communicating cross functionally within the organization. Reporting into the Recruiting Manager, you’ll brainstorm on experience improvements, process optimization and talent acquisition strategies. As you progress through your career, you’ll learn the skills necessary to transition into a role as a full funnel recruiter.
You’ll enjoy this role if you are…
- Organized, process oriented, and comfortable working with autonomy
- Excited by finding solutions to complex problems
- Motivated by building relationships across departments and seniority levels
- Interested in reporting, tracking, and leveraging software and systems to make processes more efficient
- Highly coachable, and operate with a growth mindset
- Enthusiastic about working in, and helping build a diverse and supportive team environment
- Passionate about developing into a talent acquisition specialist
Your day to day is...
- Scheduling a high volume of interviews within our technology, general or sales organizations
- Owning the candidate experience throughout the interview process, both in-person and virtual
- Optimizing and improving on existing internal processes with creative solutions
- Maintaining accurate reporting within our applicant tracking system
- Acting as the liaison between hiring managers, candidates and recruiters
- Booking travel, and managing expenses and expense reporting
- Working closely with our recruiting team to develop the skills necessary to become a recruiter, including: sourcing, screening, and eventually interviewing
You’ll be successful in this role if you are...
- Known to have impeccable attention to detail
- Able to multitask/task switch and prioritize accordingly
- Familiar with calendar scheduling and G-Suite
- Experienced with project management/organization tools such as Monday.com, Trello, etc...
- Excellent in written and verbal communication
- Comfortable working with a diverse array of stakeholders, across all tenure and title levels
- Passionate about Diversity, Equity and Inclusion, and it’s connection to talent acquisition
- Coachable, and passionate about receiving feedback from a compassionate and hard working team
- Motivated by our mission of giving power to the patient and making healthcare better for all
Benefits:
- Flexible, hybrid work environment at our convenient Soho location
- Competitive PTO
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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