Recruiting Operations Specialist

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. 

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

We're looking for a Recruiting Operations Specialist who thrives at the intersection of process, data, and people. You'll own the systems and workflows that power our talent acquisition function — driving efficiency, improving candidate experience, and equipping our recruiting team with the tools and insights they need to hire effectively.

Systems & Data

• Champion an AI-first approach to recruiting operations — proactively identifying opportunities to leverage AI tools for workflow automation, candidate screening, scheduling, and reporting, and helping the broader TA team build confidence and fluency with emerging technology.
• Own and optimize Greenhouse as our ATS administrator — maintaining data integrity, enforcing best practices, and evaluating new tools that can meaningfully improve recruiting outcomes.
• Partner with Talent Acquisition, People Systems, and IT teams to optimize recruiting technology infrastructure and integrations. 
• Maintain Workday as the source of truth for requisitions in partnership with Finance and People Ops. 

Reporting & Analytics

• Build and maintain dashboards that give stakeholders real-time visibility into pipeline health, time-to-fill, source effectiveness, and other key hiring metrics. 
• Partner with Finance on headcount alignment, requisition tracking, and workforce forecasting.
• Support compliance reporting and audits by maintaining accurate recruiting documentation and records. 

Process & Programs

• Own Redwood’s Employee Referral Program ensuring a positive experience for referrers and candidates. 
• Manage Offer Process & Background Check Verifications for NA & EMEA candidates.
• Audit, document, and continuously improve recruiting workflows end-to-end — from requisition creation through onboarding handoff — ensuring consistency and scalability as the business grows.
• Develop process documentation and deliver training to Recruiters and Hiring Managers.

Candidate & Interview Experience

• Identify friction points in the candidate journey, implement improvements that raise engagement and satisfaction at every touchpoint.
• Coordinate and manage interview scheduling for high priority roles across candidates, recruiters, hiring managers, and interview panels to ensure a seamless hiring process. 

Vendor & Compliance Management

• Manage relationships with recruitment agencies, job boards, and background check providers — including contract negotiation and SLA oversight. 
• Ensure recruiting practices remain compliant with data privacy regulations and internal policy.
• Partner with Procurement to create Purchase Orders and process invoices within Workday. 

YOUR EXPERIENCE

• 3+ years in Recruiting Operations or a similar HR operations role
• Hands-on experience with ATS systems; Greenhouse and Workday familiarity a plus
• Strong analytical skills with the ability to translate data into actionable recommendations
• Proven project management ability — you can drive multiple workstreams simultaneously without dropping the ball
• Experience managing external vendors and holding them accountable to performance standards
• Clear, structured communication — written documentation and stakeholder training come naturally to you
• A strategic mindset: you don't just execute; you ask whether we're doing the right things in the first place
• An AI-first orientation — you're curious about and experienced with AI-powered tools, and you default to exploring how automation and intelligent technology can solve problems before reaching for manual solutions. 
• Bachelor's degree or equivalent experience