Residential Security Officer

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Global Security Organization (GSO) plays an important role in delivering on Snap’s “Duty of Care” to its employees, guests, and customers — while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all of our team members around the world are empowered to do their best work, every day.

We're looking for a Residential Security Officer to join our Global Security Protective Services team in Los Angeles, CA

 What you’ll do:

Implement, manage and help to lead a comprehensive residential security program providing a safe and secure home environment for senior executives, family members, and guests. 

In a professional, discreet and respectful manner you will greet and receive guests; monitor CCTV and security technologies in a 24/7 Command Post; implement access control procedures; conduct foot patrols, receive and inspect deliveries, and execute other complementary procedures to maintain 24-hour security for residential properties. 

Communicate effectively and politely; maintain detailed, accurate logs; draft and update standard operating procedures; create and maintain complex shift schedules and multiple electronic calendars, and track and manage official expenses and transaction reports.

Liaise with household staff, contractors, event staff, and other stakeholders to ensure that security procedures are understood and followed in day-to-day residential functions and also integrated into the planning of work projects and events 

Respond to security breaches, medical emergencies and other incidents. 

Assist with incident and disaster planning and response; conduct drills, maintain inventories, and test equipment

Mentor and develop junior Residential Security Officers.

Knowledge, Skills & Abilities:

A strong understanding of residential security operations

Maintain focus on safety, customer service, prioritization, and constant learning 

Acute attention to detail with a professional demeanor and advanced interpersonal communication skills

Strong judgment, decision making, time management, and prioritizing skills

Skilled verbal and written communicator. Uses tact and diplomacy in all interactions and is comfortable interacting with senior executives and VIPs

Flexible, resilient, and highly adaptable. Works well independently, but also in a team environment

Knowledge of basic first aid skills

Basic user skills and understanding of Windows and iOS based computing in order to create and maintain documents, spreadsheets, slide presentations and other products

Flexibility to work 12 hour shifts, including weekends and holidays

Models Snap’s cultural values of Kind, Smart and Creative

A passion for Snap Inc. and its products

Minimum Qualifications:

3 years of relevant work experience in residential or executive security, law enforcement or the military

A valid driver's license and ability to operate a motor vehicle

Must be able to pass a background and driving record check 

Valid California BSIS Guard Card

Valid California BSIS Firearms Permit

Ability to stand, sit, and walk frequently, and for long periods of time; ability to lift luggage, equipment and other heavy items

Preferred Qualifications:

Bachelor’s degree or equivalent years of experience

Previous relevant experience comprised of: 2+ years of residential security, executive protection, operations center and/or command post experience; and 3+ years experience in the military, law enforcement, or a public/private sector security organization or equivalent

Prior medical and trauma training and certifications

Valid California CCW

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

Zone B:

Zone C:

This position is eligible for equity in the form of RSUs.