Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
We are looking for a Revenue Operations Analyst to support our global RevOps function, with a specific focus on North America, demonstrating a commitment to operational excellence and strategic growth. You will be responsible for owning critical, high-volume responsibilities and managing scoped projects end-to-end to free up senior leadership for strategic transformation. This role offers a structured opportunity to train and develop into the next generation of strategic RevOps leaders, working closely with Sales Leaders, Business Systems, Finance, Marketing Ops, and Customer Success stakeholders.
What You’ll Do
- Operational Support & Forecasting:
- Conduct weekly monitoring of pipeline quality, identifying and resolving duplicate records and stale pipeline to ensure hygiene.
- Support the weekly Forecasting process by covering forecast calls and assisting North America Sales leaders
- Serve as the first line of defense for support tickets, including Salesforce opportunity errors, dashboard access, and transferring account owners in bulk
- Strategic Projects & Reporting:
- Build out KPI dashboards and other proactive SFDC tools for weekly distribution.
- Manage high-impact projects with 1–3 month lifecycles, such as owning the building of data for QBR decks and creating scalable Territory Sheets for annual planning.
- Act as a primary owner for ad-hoc data and systems requests from cross-functional stakeholders (e.g., CSM Managers, CS Operations, AEs, and Finance).
- Monitor Target Account List (TAL) data, including penetration into prospects and client whitespace.
- Enablement, Documentation & Training:
- Own the internal RevOps knowledge base and manage version control for Sales Process documentation, Rules of Engagement, and Sales Plays.
- Lead onboarding training for key functions within Clari and Salesforce (SFDC).
- Work with Product Marketing (PMM) on evergreen sales play assets and competitor analysis, including closed/lost reasons.
What You Have
- Target profile of 2–3+ years of relevant experience
- Familiarity with CRMs, including CRM hygiene and maintenance.
- Proficiency in Google Suite and Excel, with the ability to put together analyses.
- Experience presenting to cross-functional stakeholders and managing those relationships.
- Technical familiarity with Clari, Tableau, and Snowflake/SQL knowledge is a nice to have
- Resourcefulness, including AI utilization and the ability to find innovative solutions to problems
- Grit and resilience, with the ability to stand your ground and operate effectively under pressure.
- High level of self-awareness and a desire to learn and improve professionally.
- NYC location preferred.
#LI-LC1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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