Risk Control Account Consultant National Accounts

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

• Maintain a consistent field presence, spending approximately 20% – 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Consult with clients on strategies for identifying hazards, evaluating existing controls and coordinating the delivery of Risk Control services that will assist them in their efforts to reduce or prevent losses.
• Analyze losses to identify trends and ensure the comprehensive plan addresses the loss leaders while being delivered using the appropriate resources.
• Negotiate and manage client expectations to achieve appropriate balance between service and cost.
• Influence clients to ensure commitment to service plan and implementation of recommendations.
• Builds and maintains productive relationships with underwriting, brokers, claim and the Risk Control service teams assigned to the account.
• Complete all-line risk assessment evaluations for moderately complex accounts: manufacturers such as food processors and metal goods producers, restaurants, educational institutions, medium-sized distributors, auto dealers, and moderately sized fleets.
• Stay current with technical subject matters, regulatory environment, and emerging issues.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Create a valued customer experience through each assessment and service encounter.
• Perform other duties as assigned.

• Bachelor's degree in related field.
• Insurance industry knowledge.
• Strong communication and interpersonal skills.
• Technical aptitude, detail oriented.
• Superior communication skills written, verbal and listening.
• Ability to quickly establish credibility and rapport with a client.
• Experience working in a collaborative environment.
• Critical thinking skills.
• Influencing skills that effectively drive business needs.
• Negotiating change to achieve optimal outcomes.
• Recognized relevant certifications (such as ASP, CSP, ARM).

• Five years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.