Safety Specialist and Claims Coordinator

At Service Champions, we deliver top-tier Heating, Cooling, Water, Electrical, Insulation and Plumbing solutions to homeowners across Northern California. Built on a foundation of excellence, exceptional customer service, and a strong team culture, we take pride in being the region's most trusted home services provider.

Our workplace culture speaks for itself—we have been recognized as a San Francisco Bay Area Top Workplace since 2016 and a USA Top Workplace since 2022. Voted on directly by our team of over 400 growing employees, these awards reflect the vibrant energy, passion, and collaborative spirit that define our company. At Service Champions, we hire for attitude and train for skill.

The Opportunity

We are seeking a proactive, highly organized Safety Specialist & Claims Coordinator to join our team at the Pleasanton Corporate Office. In this dynamic role, you will be instrumental in maintaining a safe work environment, protecting our team members, and driving effective risk-management strategies.

If you thrive in a fast-paced environment, excel at managing multiple priorities with meticulous attention to detail, and want to build your career with a nationally recognized industry leader, this could be the opportunity for you. 

What we offer:

• Annual salary range $72k -$85k

• Paid vacation, sick pay, holiday pay and birthdays off paid
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

POSITION SUMMARY 

The Safety Specialist and Claims Coordinator coordinates safety programs that protect team members and support safe working conditions. This role manages key risk-prevention activities, including workers' compensation and general liability claims, fleet vehicle management systems, federal OSHA logs, Safety Data Sheet (SDS) management, Wrench reporting, and Injury and Illness Prevention Program (IIPP) maintenance. The successful candidate works efficiently, demonstrates exceptional attention to detail, manages multiple priorities, stays organized, and performs effectively in a fast-paced environment. 

This is a full-time, exempt, at-will position with additional earning incentives. 

PRIMARY RESPONSIBILITIES 

• Own full-cycle workers' compensation and general liability claims management, from initial reporting and follow-up through timely closure. 

• Manage SDS documentation, OSHA reporting, fleet vehicle monitoring and management, Wrench reporting, and IIPP maintenance. 

• Provide guidance, support, and training to supervisors and directors regarding safety compliance. 

• Monitor safety policies and activities with company goals and team member safety in mind. 

• Identify trends in injury data and recommend areas for further safety training. 

• Track safety training records and support compliance with safety program standards. 

• Perform other duties and responsibilities as assigned by the supervisor or manager. 

ROLE REQUIREMENTS 

• Conduct safety and health walk-through inspections of workplace facilities to identify and correct potential hazards and support compliance. 

• Advise managers and team members on safety concerns, corrective recommendations, and the interpretation of policies, programs, procedures, and best practices. 

• Identify opportunities for risk prevention and continuous safety improvement. 

• Conduct new-hire orientation safety training; prepare and maintain training materials, including relevant work processes and OSHA compliance content; and maintain the new-hire safety training calendar. 

• Own the Safety Alert process used to inform leadership and Wrench partners of accidents and incidents. 

• Help ensure each new hire has the safety equipment needed to perform assigned work with minimized risk of injury. 

• Manage the SDS program and support documentation, application, and compliance of the IIPP. 

• Model professional and safe conduct, and promptly address safety concerns with team members or their supervisors when necessary. 

• Stay current on relevant health and safety developments and communicate applicable updates to the leadership team for implementation. 

Essential Skills and Experience: 

• 2 - 5 years Prior Claims Management experience 

• At least (1) year of prior supervisory experience 

• Ability to work accurately, efficiently, and manage multiple tasks. 

• Committed adherence and enforcement of the company’s core values and core purpose. 

• Intermediate computer skills 

• Reliable and punctual attendance 

• Excellent oral and written communication, interpersonal, and group presentation skills 

• Ability to fluently speak, read, and write in the English language. 

Non-essential Skills and Experience: 

• Knowledge of applicable Federal, State and Local regulations (OSHA, ANSI, NFPA, EPA, DOT).   

• Risk assessment and project management experience. 

• Advanced education relevant to safety 

Additional Information:

Upon receiving a conditional offer of employment, a background check, drug test, MVR, and reference check will be conducted.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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