Coordinates hotel sales and administrative activities by answering calls, communicating account information, processing correspondence, proposals, and contracts, distributing documents, responding to clients, maintaining organized records, and reserving rooms, meeting spaces, and banquet facilities. Follows sustainability practices and completes additional duties as assigned by management.
Description
? Promptly answer telephone calls and communicate relevant account information to managers and departments.
? Type and process correspondence, proposals and contracts.
? Distribute memos, contracts, resumes, room requests and amenities to relevant departments.
? Politely and professionally converse with clients and respond to all inquiries.
? File and organize copies of contracts and correspondence ensuring records are up to date.
? Reserve and confirm rooms, meeting space, and banquet space when necessary.
? Follow sustainability guidelines and practices.
? Perform other duties as requested by management.
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