Conduct high-volume cold calling and personalized email outreach to identify prospects, qualify leads, disqualify poor-fit opportunities, and schedule appointments for the sales team. Maintain accurate prospect records in HubSpot, communicate the company’s IT services and value proposition, and collaborate with sales and marketing on lead-generation strategies. The role requires at least 250 weekly calls and three qualified appointments monthly.
Company Overview:
Encompass IT, a leading Managed Service Provider (MSP) in Manchester, CT, is dedicated to delivering top-tier IT solutions to businesses in need of reliable, innovative technology services. Our team is passionate about helping clients thrive in today’s fast-paced digital landscape.
Position: Sales Development Representative (SDR)
Type: Full-Time
Salary: $18.00/hr base salary + uncapped appointment bonuses and commission
Job Summary:
We’re looking for a driven and personable Sales Development Representative to join our team. The SDR will be responsible for identifying and connecting with potential customers through 250 cold calls per week and will be expected to generate at least 3 qualified appointments per month for the sales team. This is an excellent opportunity for someone who enjoys engaging with others, has demonstrated experience in cold calling, and thrives in a goal-oriented environment.
Responsibilities:
- Conduct high-volume cold calling to identify potential business opportunities. (250 dials/week)
- Send out personalized emails to prospective clients using message templates.
- Effectively communicate Encompass IT's services and value propositions.
- Prioritize or disqualify leads based on Ideal Customer Profile fit.
- Qualify leads and set appointments for the sales team.
- Maintain accurate records of calls and prospect interactions in our CRM system (HubSpot).
- Collaborate with the sales and marketing team to develop strategies for lead generation and conversion.
Qualifications:
- Some experience with high-volume cold calling.
- Excellent customer service skills.
- Strong communication skills and a friendly, professional demeanor.
- Goal-oriented with the ability to handle rejection and keep a positive attitude.
- Organized and self-motivated, with the ability to work independently and make confident decisions.
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Sick time
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