Sales Development Representative

As a Sales Development Representative, you’ll be a driving force behind Ascend’s growth and at the forefront of our go-to-market efforts. You’ll play a key role in helping us expand our footprint across the Mid-Market and SMB segments, further solidifying our leadership in the space.

We’re looking for someone with a proven history of effective cold calling, a strong drive for constant improvement, and a creative approach to outreach. You’ll be part of a growing team, helping us build a consistent and high-quality outbound motion.

Please note, this role is in-person at our San Francisco office.

Objective #1: In your first 30 days, you will onboard and get up to speed on Ascend, our processes, and our market (and begin generating pipeline):

• Develop a deep understanding of the problems our customers face, how Ascend solves them, and how to communicate that value to prospective customers

• Learn and ask questions about how we operate as an SDR team, as a GTM function, and as a business more broadly

• Jump into prospecting, cold calling, cold emailing, and booking demos with guidance and coaching from other team members

Objective #2: In your first 60 days, you will establish the key habits and processes needed to drive predictable and repeatable results:

• Work with your manager on a strategic initiative that you will own, build, and implement across the team (for example: defining new outreach strategies or figuring out ways to implement AI into the team’s workflows)

• Identify and establish a repeatable process to meet weekly, monthly, and quarterly goals, and build structure around your workflows to ensure consistency

• Experiment with different outreach strategies, messaging, cadences, and channels, and attend industry events

Objective #3: In your first 90 days, you will have in-depth conversations with prospective customers and perform alongside the other members of our SDR team:

• Collaborate with marketing and the broader GTM function to identify new opportunities and push the team forward

• Leverage data and reporting to find areas for improvement and optimization, both individually and across the sales development function

• Give feedback to, and receive feedback from, other team members to ensure consistent learnings, and mentor new SDRs as they join

• Some proven experience: SDR experience in SaaS is preferred (but open to ambitious people who break that mold and are eager to grow in their sales career)

• Strong communication skills: comfortable speaking on the phone, clear in writing, and able to adapt messaging to the moment

• A learner’s mindset: self-motivated, resourceful, and excited to learn new strategies, messaging, and tools

• A creative thinker: eager to experiment with new outreach ideas and constantly looking for ways to improve efficiency and impact

• Flexible and agile: excited by the pace of a startup environment and able to adapt quickly to shifting priorities

• The ultimate team player: you thrive in collaboration and are energized by team wins above all else

• Experience with Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, or Clay

• Exposure to startup environments and comfort with navigating ambiguity

Compensation: $70,000–$115,000 OTE