Sales Development Representative

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

We're looking for a SDR who's built a real pipeline and wants to keep leveling up. This role targets Mid-Market prospects across defined territories, requiring a sharper approach to account research, stakeholder mapping, and multi-channel outreach.

You'll be the first voice prospects hear from our team. That means earning the right to a conversation, qualifying with rigor, and consistently creating opportunities that our Account Directors can run with. 

This is a hybrid role based in Austin, TX. We require 3 days a week in office and are looking for local candidates only.

What You’ll Do

• Own outbound prospecting across a defined territory — researching accounts, identifying the right contacts, and executing multi-channel outreach (phone, email, LinkedIn)

• Book and hand off meetings for AEs — with clear context, confirmed fit, and a warm transition

• Maintain a high-quality, up-to-date CRM with next steps, notes, and accurate pipeline data

• Contribute to sequence and messaging improvement by sharing what’s working and flagging what isn’t

• Hit and exceed monthly targets for meetings booked, opportunities created, and pipeline sourced

• Work alongside an Account Executives and their targeted account list, collaborating on specific vertical outreach strategies

• Network with partners to develop joint campaigns — owning the outreach, follow-up, and meeting creation that comes from those relationships

• Attend events and trade shows with a full-cycle approach — executing pre-event meeting bookings and structured post-event follow-ups to convert attendance into pipeline

Who You Are:

• 6+ months of SDR or outbound sales experience with a consistent track record of hitting pipeline targets

• A structured approach to prospecting — you use research, prioritize accounts thoughtfully, and follow up with intent

• Strong communication skills: clear, confident, and concise — whether on the phone, in an email, or on a voicemail

• Resilience and emotional consistency — you bounce back quickly and don’t let a rough morning derail your afternoon

• Genuine coachability — you seek feedback, apply it quickly, and see every conversation as a chance to improve

• Healthy competitiveness — you want to win and help the team win, without the ego

• Process discipline — you follow up when you say you will, maintain your CRM without being asked, and respect systems

• Ambition to grow — you’re building toward AE or a broader sales career and you treat this role as the foundation

• Salesforce and Outreach — our primary CRM and sales engagement platform prefferred

• AI prospecting and productivity tools such as Actively AI, ChatGPT, and Claude preferred

• Intent and tech-stack intelligence tools such as 6sense and Wappalyzer preferred

• G Suite (Gmail, Docs, Sheets, Calendar) preferred

• Familiarity with SaaS and/or ecommerce — able to speak credibly about common business challenges in these spaces preferred

• Previous SDR experience working alongside and collaborating with an AE or AD preferred

• B2B/Manufacturing experience preferred

#LI-TK1

#LI-HYBRID

(Pay Transparency Range: $52,000-$88,000)

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.