Sales Development Representative

At Serene, we automate healthcare payer portal workflows using AI computer-use agents. Healthcare teams still spend thousands of hours manually logging into insurance portals like Availity, UHC, Cigna, and Aetna to complete prior authorizations, claim status checks, appeals, and other reimbursement workflows. We’re building AI agents that can log in, navigate those portals, and complete the work automatically.

Our team comes from Microsoft, UnitedHealthcare, and Mayo Clinic. We recently raised our first round of capital, deployed our first paid customers, and are now looking to scale our outbound sales motion.

We’re hiring a Founding Sales Development Representative to help us generate pipeline and grow toward $1M ARR.

Role: Founding SDR / Outbound Operator

We’re looking for someone hungry, coachable, and high-agency who wants to help scale outbound sales from the ground up at an early-stage AI healthcare startup. This person will work directly with the founders and own a large part of our top-of-funnel sales effort.

Responsibilities:

• Cold call and email healthcare organizations
• Research accounts and build targeted lead lists
• Book qualified customer meetings
• Track objections, prospect feedback, and what messaging is working
• Help us refine our sales playbook as we scale

Ideal candidate:

• Strong written and verbal communicator
• Comfortable cold calling and handling rejection
• Organized, fast-moving, and reliable
• Interested in startups, sales, healthcare, or AI
• Prior SDR or sales experience is helpful, but not required

Location: In-person in San Francisco, or willing to relocate.
Compensation: Salary + commission + equity
Timing: We’re looking to hire as soon as possible