ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Sales Enablement Manager is responsible for developing and executing impactful, data-driven solutions for transforming the sales enablement by creating, maintaining, and managing content and programs. This role works in partnership with the cross-functional teams to deliver the necessary content, tools, and best practices that ensure success in the program.
Essential Duties and Responsibilities:
- Provides support to the Sales teams, with a high attention to detail
- Researches, analyzes, and documents findings
- May coach and review the work of other team members
- Assists when needed in developing, executing, optimizing and assessing the enablement program
- Provides research and benchmarks external sales enablement technologies and processes
- Aggregates and disseminates internal communications that impact the Sales team or our partners
- Contributes ideas for new programs, researching and recommending innovative partner communication training techniques
- Builds and maintains solid partnerships with assigned internal clients to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals
- Organizes training for new product, tool, and process launches
- Designs messaging to target specific audiences, placing an emphasis and discipline on campaign performance to help with recommendations for future programs
- Documents and archives product, process, and partner related information for the Sales team’s continued daily reference
- New hire role-specific onboarding training; continuing education for the broader Sales team
- Solicits feedback from the Sales team and other internal stakeholders on areas for improving documentation, training, and communication
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to manage projects and processes independently with limited supervision
- Advanced knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business and partner requirements
- Ability to thrive in a fast-paced, unpredictable environment
- Excellent communication skills, both written and verbal
- Ability to relay important information to both technical and non-technical audiences
- Strong knowledge in CRM platforms (Salesforce) and ability to use MS Office
- Strong time management and organizational skills
- Practical knowledge of applicable work area
Working Conditions:
- Hybrid/Remote Depending on Location
- Travel: Roughly once a quarter
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
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