Senior Sales Enablement Manager

About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Why work at Reputation?

• Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.

• We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. 

• Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.

• The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback

Are you ready to stop running programs and start driving foundational change? We’re looking for an ambitious, high-energy Senior Sales Enablement Manager who thrives in a fast-paced environment and wants to be an integral part of our journey. This is a unique opportunity to build and execute the enablement strategy that empowers our global Go-To-Market (GTM) teams and directly accelerates company growth. 

From day one, you’ll own several of our most critical initiatives—driving the creation and rollout of key sales plays, refreshing our enablement platform, facilitating US GTM onboarding, supporting global Sales Kick-Off events, and leading sales communications, workshops, and targeted SDR coaching.

Responsibilities:

Strategic Enablement & Onboarding Leadership

• Own the end-to-end management, creation, and launch of our critical sales plays and selling motions, ensuring alignment with GTM strategy and field needs.

• Deliver the end-to-end new hire onboarding process, including structured 30/60/90-day learning pathways.

• Partner closely with GTM leadership to evolve the New Hire GTM Academy and improve ramp effectiveness.

• Identify skill and knowledge gaps and implement scalable training programs that support continuous development.

• Facilitate dynamic onboarding sessions, SDR workshops, and targeted 1:1 coaching to optimize pipeline generation.​

Content, Communication, and Platform Ownership

• Lead the strategy and execution of a full content and user experience refresh of our enablement platform, ensuring it becomes an intuitive, high-impact hub for sellers.

• Serve as the administrator and ongoing owner of Seismic, maintaining content accuracy, usability, and alignment with GTM priorities.

• Develop compelling written and verbal communications that reinforce messaging and share success stories across the field.

• Leverage the sales tech stack (Gong, Seismic, Crayon, Salesforce, etc.) to optimize seller workflows and content discoverability.​

Sales Process, Data, and Optimization

• Lead deployment and training of our core Sales Methodology (STC), measuring adoption and driving ongoing improvements.

• Run deal review clinics, gather field insights, and partner with product and marketing to ensure content quality and relevance.

• Track, analyze, and report on enablement program effectiveness using both qualitative and quantitative data.

• Support planning and execution of global and regional Sales Kick-Off events.​

Qualifications:

• Undergraduate degree preferred, but candidates with strong relevant experience are encouraged to apply.

• 8+ years of progressive experience in Sales Enablement

• Experience in SaaS / software-based GTM organizations.

• Proven experience administering or managing an enablement platform

• Strong project management abilities—able to organize complex workstreams, keep initiatives moving, and coordinate the right stakeholders (PMP not required).

• Highly organized, detail-oriented, and able to manage multiple high-priority projects in a fast-paced environment.

• Exceptional verbal and written communication skills with the ability to drive cross-functional alignment across sales, marketing, and leadership.

• Proactive, independent, and comfortable using data and sound judgment to prioritize initiatives.​

Where You’ll Connect and Collaborate:

• Your main HQ will be one of our office locations: Scottsdale, AZ; Lehi, UT; San Ramon, CA. We know great work can happen anywhere, so you’ll have the flexibility of a hybrid schedule, joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week. 

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When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.  

• Active Employee Resource Groups (ERGs) to engage with. 

• An equitable work environment. 

• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

• At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as:

• Flexible PTO for salary paid employees 

• Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1

• 10 paid company holidays

• 4 company paid , “Recharge Days,” which are wellness days off for the entire company

• Health, dental and vision insurance

• 401k

• Paid Parental Leave for all eligible employees as of day 1 of employment  

• Employer paid short and long term disability and life insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of unique perks and apps:

  • PerkSpot - Employee Discount Program

  • Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options

  • Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support

  • Omada - Virtual prevention and physical therapy program

  • Ladder -Life insurance to supplement outside of employer offering

  • SoFi - Financial wellbeing platform and 1:1 advice

  • Fetch - Pet insurance discount program 

  • Spring Health for Guardian - Virtual mental health support 

  • XP Health for Guardian (virtual eye-wear platform)

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.