Sales Engineer (New Grad)

About the role:

As a Sales Engineering (New Grad) at Samsara, you’d be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our Global SE Team works with prospects and customers on solutions for logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. An SE at Samsara would be interested in developing a thorough understanding of IoT hardware and sensors, hands-on installation/deployment scenarios, carrier networks, cloud infrastructure, third-party system integrations (via our open API), and how to apply that knowledge when designing solutions for prospects and customers. An SE also plays a key role in scaling the internal SE Operation as a whole.

This is a remote position open to candidates based in the US. Relocation assistance will not be provided for this role.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

• Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
• Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation
• Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts 
• Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
• Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
• Update and manage internal hardware and software lab infrastructure, both in office and remote kits
• Coordinate and participate in new product testing activities
• Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
• Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.)
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

An ideal candidate would:

• Currently earning a Bachelor’s or Master’s degree in Electrical Engineering, Computer Science or a related technical field, with exposure to a related business discipline (MIS/BIS/IS)
• Have a customer-first mindset and a passion for working with people to design and build scalable solutions involving both hardware and software components
• Be as interested in cutting and splicing wires in various machinery as you are in scripting software solutions
• Have an interest in sales strategy and competition, conveying ROI to stakeholders, and presenting the right technical solution based on unique customer environments
• Enjoy understanding our users and what would make their day to day processes easier to manage
• Have a solid history of tinkering with things like electrical components, hardware gadgets, sensors, networks, and vehicles. Be able to highlight several things you’ve built in the past

Even if you do not meet all the requirements, we would still love for you to consider applying!