Sales Engineer (Technical Solutions Architect)

Employer Provided Salary: 112,400-198,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Sales Engineer (Technical Solutions Architect)
Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served. A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
Arrow is seeking a highly qualified Solutions Architect to support our client base in the Americas region around design thinking workshops. This role will provide technical expertise in support of pre-sales activities. There is an empasis on sales first, technical, second. A sucessful candidate will have a combination of sales and techical experience.
As a Sales Engineer/Technical Solutions Architect, you will be responsible for leading the application of design thinking methodologies to drive innovation, problem-solving, and user-centric solutions to our business partners within our organization focused on Ai and watsonx suite of products. You will collaborate with cross-functional teams to identify challenges, ideate Ai solutions, and implement strategies in Arrow Solutions Lab that enhance user experience and drive business growth. The ideal candidate is a creative thinker, empathetic listener, and skilled facilitator with a passion for driving positive change through human-centered design.
What You'll Be Doing

  • Establish relationships by work with the Arrow Brand teams, partners and customers in support of joint Sales, Marketing and Services team objectives and engages and leverages resources, abilities, budgets and personnel as appropriate
  • Facilitate Design Thinking Workshops to Lead and facilitate the workshops, brainstorming sessions, and design sprints to generate innovative ideas and solutions
  • Partner Research and Empathy Building by conducting partner research, interviews, and observations to gain deep insights into user needs, pain points, and behaviors prior to workshop
  • Develop personas and empathy maps to inform design decisions
  • Provide problem framing and description by collaborating with partners to define problem statements, challenge assumptions, and reframe problems in a human-centered context
  • Solutions Architect provides ideation and prototyping guidance to generate and refine ideas through ideation techniques such as sketching, prototyping, and storyboarding
  • Rapidly prototype and iterate on solutions to gather feedback and validate hypotheses
  • Cross-Functional collaboration and team building will be a major focus. Working closely with cross-functional brand teams including product managers, engineers, designers, and marketers to integrate design thinking into all stages of product development and innovation initiatives
  • Develop workshop design strategies and roadmaps that align with business objectives and user needs. Advocate for user-centric design principles and best practices across the organization
  • Champion a culture of innovation and design thinking within the organization
  • Provide training, mentorship, and support to teams to embed design thinking principles into their workflows
  • Provide input to Channel Mangers and Brand Managers on any technical requirements, competition, decision making process and funding
  • Supports Sales, Marketing and Services leadership meetings
  • Presents and markets the design and value of proposed supplier Technology solution and business case to partners, customers, prospects and Arrow management
  • Must be an active participant in social media related promotions and events. Providing weekly posting on Ai topics and trends

What We Are Looking For
A successful candidate possesses detailed product/technology/industry knowledge. In depth knowledge of watsonx suite and other Ai associated hardware, software, virtual & cloud technologies and applications including:

  • 4 year degree with 5 years of related experience preferred
  • Proven experience applying design thinking methodologies to solve complex problems and drive innovation
  • 4 year degree with 5 years of related experience preferred
  • Sales and technical expertise needed
  • Proven experience (2 years) applying IBM design thinking methodologies to solve complex problems and drive innovation
  • Strong facilitation skills with the ability to lead workshops and collaborate effectively with cross-functional teams
  • Requires in-depth knowledge and experience with IBM SW watsonx suite, CloudPak Software & SaaS offerings and principles including current industry certification(s)• Certification(s) in Cloud technologies• Certification(s) on IBM SW stack• Certification(s) or experience in OSX, Windows and Linux operating systems (RHEL preferred)• Certification(s) or experience in virtualization & container technologies
  • Ability to present effectively in front of large groups.
  • Excellent communication, presentation, and storytelling skill
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
  • Clean and credible social media presence

Work Arrangement:

  • Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership

What's In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Generous Paid Time Off
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Growth Opportunities
  • Short-Term/Long-Term Disability Insurance
  • And more!

Annual Hiring Range/Hourly Rate:
$112,400.00 - $198,000.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.


US-CO-Colorado (Remote Employees)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:

Full time
Job Category:

EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

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San Francisco, CA

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!


Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.


Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.


Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.


Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.


Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Hybrid work model
Dedicated diversity and inclusion staff
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks

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