Sales Representative II

Responsible for managing customer accounts, processing RFQs/orders, maintaining relationships, and driving revenue growth through responsive sales support and account management.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations. 

Courage Take ownership for issues and problems. 

Collaboration Share knowledge and experience with others 

Commitment – Focus on ensuring internal and external customer expectations is met in a timely way. 

Community – We value our world and everyone who shares it. 

What Incora can offer you:

• An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story. 

• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs. 

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees. 

• Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time. 

• We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot. 

• Employers paid Group Life Insurance at 1x salary, STD, and LTD.  

• Incora offers a 401K plan with company match. 

About Role:

Customer Support / Sales

• Serve as primary day-to-day contact for assigned customers.

• Respond to RFQs (requests for quote) in a timely manner.

• Prepare pricing and quotations.

• Follow up on open quotes to convert opportunities into orders.

• Process purchase orders and sales orders accurately.

• Resolve customer issues related to pricing, shortages, delays, or returns.

Account Management

• Maintain regular communication with customers.

• Identify growth opportunities within existing accounts.

• Coordinate with Outside Sales / Account Managers.

• Review customer spend trends and buying patterns.

• Support contract pricing and long-term agreements.

Operations Coordination

• Work with purchasing, planning, warehouse, and suppliers on delivery commitments.

• Expedite late orders and manage backorders.

• Provide order status updates and shipment tracking.

• Assist with inventory solutions and stocking programs.

Systems / Reporting

• Maintain CRM / ERP records.

• Track bookings, sales, margins, and pipeline.

• Support month-end revenue goals and AOP targets.

About You:

• Sales or customer service experience.

• Aerospace, distribution, or supply chain background preferred.

• Strong communication and negotiation skills.

• ERP/CRM experience (SAP, Oracle, etc.).

• Ability to multitask in a fast-paced environment.

• Strong Excel / reporting skills.

• Revenue growth

• Quote conversion rate

• Margin performance

• Customer retention

• On-time response

• Order accuracy

Because Incora serves aerospace & defense customers, ISR roles often involve:

• Urgent AOG requests

• Long-term supply agreements

• Inventory management solutions

• OEM/MRO customer support

• Tight delivery and quality expectations

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

“Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [email protected].