Sales Training Manager

Job Description Summary

The Sales Training Manager is responsible for developing and implementing training strategies that enhance the capabilities, knowledge, and performance of the pharmaceutical sales force. This role ensures that sales representatives and managers possess the competencies required to effectively promote products, engage healthcare professionals, and achieve business objectives while maintaining compliance with company policies and industry regulations.

Job Description

Major accountabilities: 

• Develop and execute a comprehensive annual sales training plan aligned with business priorities, product strategies, and organizational goals.
• Conduct ongoing training needs assessments based on performance gaps, market dynamics, competency frameworks, and business objectives.
• Define clear learning objectives, success metrics, and KPIs to measure training effectiveness and impact on business performance.
• Create onboarding and induction programs for new hires to accelerate their time to productivity.
• Ensuring continuous learning pathways that support career development and succession planning.
• Lead the design and execution of product launch training packages, ensuring sales teams are fully prepared for successful launches.
• Equip the field force with selling tools and customer engagement techniques aligned with company standards.
• Deliver engaging training sessions using blended learning approaches (classroom, workshops, field coaching, virtual sessions).
• Develop and implement digital learning solutions including e-learning, video modules, webinars, and mobile learning platforms.
• Promote continuous learning culture through innovative and interactive learning methods.
• Evaluate training effectiveness using qualitative and quantitative methods (assessments, field observations, KPIs, feedback surveys).
• Analyze internal and external benchmarks, market trends, and performance data to continuously improve training programs.
• Provide regular reports and insights to senior management on training outcomes and business impact.
• Collaborate closely with Sales Leadership, and regional training team to align training initiatives.
• Develop and maintain high-quality training materials, including presentations, manuals, e-learning content, and field tools.
• Manage the training budget effectively, ensuring optimal utilization of resources and cost-efficiency.
• Evaluate and select external vendors, training consultants, and digital platforms where necessary.
• Ensure all training programs comply with company policies, industry regulations, and ethical standards.
• Lead the Knowledge test survey process collaborating with all stakeholders
• Participate in field visits to assess training needs, reinforce learning, and ensure practical application of skills.

 Key performance indicators:

• Improvement in sales capability national
• Actual training vs training plan.
• Post-training assessment scores (%)
• Knowledge retention rate (after 30–60 days)
• Certification/pass rates for product and compliance training
• Participant satisfaction (training feedback score, e.g., >4/5)
• Budget adherence (%)

What you’ll bring to the role:

• +5 years working experience within the pharmaceutical industry in sales training and capability development role
• Strategic thinking and business acumen
• Strong instructional design and facilitation skills
• Stakeholder management and cross-functional collaboration
• Digital learning tools and platforms expertise
• Leadership and coaching capabilities

 Languages :

• English.

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported! 

Join us, help us make healthcare fairer and faster.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

#Sandoz

Skills Desired

Business Partnering, Cad (Computer-Aided Design), Coaching, Customer Requirements, Customer Service, E-Learning, Field Sales, Human Resources (HR), Installations (Computer Programs), Physics, Relationship Building, Sales, Sales Trainings, Sdm, Selling Skills, Training Programs