From our founding until now, our mission has remained the same: to remove the engineering burden from data teams by standardizing and fully automating data connectors. With Fivetran, your data just arrives in your warehouse, canonical and ready to query, no engineering or maintenance required. As we watch more and more companies leverage our technology to become truly data-driven, we’re proud not only of our growth but also of the fact that we’ve grown without compromising our core values.

Integrity.

We do the right thing, even when it's harder in the short run. We challenge the status quo by reasoning from first principles.

Initiative.

Fivetran belongs to all of us. We take ownership and are accountable for getting things done. Through curiosity, learning, and coaching, we grow as individuals and teams.

One team, one dream.

We share the pains and successes of our customers, partners and colleagues. We seek, gather, and trust a diverse group of teammates with different perspectives to guide Fivetran's progress.

If these values resonate with you, we’d love to hear from you.

Fivetran is looking for an ambitious Account Manager that is passionate about providing stellar customer service to our new and existing clients while providing a mix of client support, on-boarding and sales capacities. The Account Manager role is a balance between sales and client success.

As an Account Manager at Fivetran, you will:

• Lead the way in annual customer renewals
• Empathize with customers appropriately and find solutions to maintain solid relationships
• Exercise sales tact while growing the account over time as needs evolve
• Hold monthly and quarterly up-sell quotas

Your Superpowers:

• Efficiency. Able to produce significant output with minimal wasted effort. 
• Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights. 
• Flexibility/adaptability. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. 
• Strategic thinking/visioning. Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends. 
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard. 
• Communication. Speaks and writes clearly and articulates without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail. 

What you'll bring to the table:

• Experience in a SaaS quota-carrying sales or customer success role, ideally in business intelligence or analytics
• Track record of hitting/exceeding targets for account retention
• Persistent, positive attitude for relationship building and closing business
• Experience managing many stages of a client relationship -- onboarding, retention, renewal etc.
• Experience using Salesforce a must, experience with Looker a plus
• The right balance of self-confidence and humility to lead as an individual contributor
• Customer-centric and passionate about how customers can gain value and insight from dataExhibits an aptitude to advance into a Sales/CS Management or Enterprise Sales/CS roleMust be based in Denver, CO or Oakland, CA

Perks of working with us:

• 100% paid Medical, Dental, Vision and Basic Life Insurance
• Flexible PTO
• 401k match program
• Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
• Commuter Benefits to help with transit and parking costs
• Professional development and training opportunities
• Unlimited coffee, office snacks and frequent catered lunches
• Company happy hours and fun team building activities

Shaped by the real-world needs of data analysts, Fivetran technology is the smartest, fastest way to replicate your applications, databases, events and files into a high-performance cloud warehouse. Fivetran connectors deploy in minutes, require zero maintenance, and automatically adjust to source changes — so your data team can stop worrying about engineering and focus on driving insights. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.