Sojern
Sojern is the #1 travel marketing platform built to help travel marketers.
Hybrid

Account Manager

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About Us:

Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionising the online travel advertising space?

Sojern works with 93% of the Fortune 500 travel companies and has spent more than a decade analyzing the complete traveler path to purchase. We drive travelers from dream to destination by activating multi-channel branding and performance solutions on the Sojern Traveler Platform for more than 8,500 customers around the world.

Sojern made Deloitte’s Technology Fast 500 list for the last 6 years in a row, and was recognised on the Top Company Cultures list by Entrepreneur Magazine and named a Best Place to Work by AdAge. The company is headquartered in San Francisco, with teams based in Dubai, Dublin, Hong Kong, London, Mexico City, New York, Omaha, Paris, Singapore, Sydney and Istanbul.

Need more convincing that Sojern is a great place to work? Check out our Glassdoor reviews!

The Role: 

A Sojern Account Manager is a champion of success for clients and Sojern alike. They spend the majority of their time on commercially-focused work, while retaining enough oversight & insight into their campaigns to successfully retain and grow accounts.

As an Account Manager, you’ll have the opportunity to work with major travel and brand advertisers in the fast-paced, online travel-advertising environment. You will play a critical role within the company through hands-on management of advertiser campaigns while developing and maintaining our partner relationships.

Responsibilities:

  • Work with clients to maximize their campaigns ROI, communicate their needs internally and lead post-campaign analysis/review.

  • Partner closely with internal teams on day-to-day operational processes and larger, high-impact strategic improvements.

  • Coordinate with sales, ad operations, and external clients to ensure campaigns are successfully launched and meet client’s goals.

  • Analyze campaign performance data and provide optimization recommendations to ensure client satisfaction, renewal and overall commercial growth.

What you bring to the table:

  • Bachelor’s degree in Business or related field. (Economics, Finance, Actuarial Science and Math a plus)

  • Minimum of 3-4 years post-college work experience in Programmatic Account Management or Online Advertising.

  • Experience working with a DSP (Appnexus, DBM. MediaMath etc) and/or Adphorus or other Social media platforms is an added bonus

  • Exceptional presentation skills

  • Strong analytical abilities that leverage our data-driven platform to produce successful campaigns

  • Ability to handle multiple clients & campaigns on any given day

  • Great time management and organizational skills

  • Willing to wear multiple hats and roll up your sleeves to get the job done

  • Willing to travel to visit external clients

  • Understanding of the online advertising industry

  • Flexible availability to support west coast clients that may require service or responses after working hours

  • Great with people – ability to work with internal and external teams

Perks:

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Snacks: Variety of snacks in the office

  • Meals: Monthly catered lunches & happy hours

  • Competitive Localized Benefits

  • IATA Travel Discount

  • Time Off: Flexible vacation days

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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What are Sojern Perks + Benefits

Sojern Benefits Overview

Beyond the excellent health benefits and retirement savings options, we want our employees to enjoy what our business is built on: travel. We want them to experience new cultures and continents, or just enjoy more local pleasures that enrich their daily lives. As the saying goes, “Travel is an investment in yourself.”

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Sojern pays 100% of the premium for both short- and long-term disability insurance.
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Sojern contributes 2% of your compensation to your 401k plan. There is no waiting period for the contribution to begin, and all contributions vest immediately.
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
16 weeks pay for birthing parents and 12 weeks pay for non-birthing parents, beginning the day of joining until the child's first birthday.
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Sojern offers employees with 15 years of continued service the opportunity to take a four-week paid sabbatical, along with a $10,000 bonus.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Recreational clubs
Home-office stipend for remote employees
Sojernistas are provided with state of the art computer and tech, plus phone ($50) and internet ($30) monthly allowance.
Professional Development
Job training & conferences
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

Additional Perks + Benefits

Another valuable benefit offered at Sojern that shows our commitment to work-life balance is "Flexi-Fridays". This benefit allows employees to end their work day at noon every Friday, in addition to having a strict “no internal meeting” policy on Fridays. This gives employees a break from the typical flow of calls and meetings, provides additional flexibility with their day, and frees up time for them to spend with family and friends.

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