Consultant Relations Director
About Carrot:
Carrot Fertility is the leading global fertility benefits provider for employers built to make fertility care and family-forming affordable and accessible for everyone who wants or needs it. Companies use Carrot to customize a fertility benefit that provides employees financial, medical, and emotional support as they pursue parenthood, reducing healthcare costs and resulting in better clinical outcomes.
The Role:
Carrot is seeking a Consultant Relations Director to help Carrot grow and retain our customer base. The Consultant Relations team is a highly experienced team of individuals responsible for developing and nurturing trust-based relationships with key consultants, ensuring our inclusion in appropriate opportunities, driving successful outcomes and generally educating the consultant market on Carrot capabilities. Consultants play an important role in our market and their knowledge of Carrot is critical to our success.
Key Responsibilities:
- Develop and nourish trust-based relationships with practice and regional consultant leaders in mid-market consulting houses by staying consistently visible.
- Educate consultants on Carrot’s capabilities, differentiators, solutions and market approach.
- Develop a deep understanding of house specific needs, motivators and implications for Carrot
- Work cross-functionally across sales, customer success, marketing and product to ensure success through our consultant partners.
- Execute on CR-Sales strategy with direct sales reps
- Educate internal team on consultant house details, agreements, partnerships, and unique offerings.
- Provide frequent updates to AVP of CR on consultant market feedback, activity, and opportunities to help us learn and pivot where necessary.
- Delegate incoming consultant led opportunities internally and provide support for both our team and the consultant on the pursuit.
- Arbitrate and assist in resolving any conflict or challenges brought to you by your consultant partners alongside AVP of CR.
- Manage RFI updates for the houses you own.
- Attend consultant-oriented conferences, events and lunch and learns throughout the year.
- Provide analytics and reporting around consultant engagement and activity within your houses
The Consultant Relations Director role is an unique role at a rapidly growing health technology company that is on a mission to empower all paths to parenthood. This is an exciting time to help shape and grow our perception and reputation in the market through world-class consultancies.
The Team:
The Consultant Relations Director will work in partnership and strategize closely with the Consultant Relations team in entirety and will report to the AVP of Consultant Relations..
Minimum Qualifications:
- 4-5 years consulting experience, with strong existing relationships, OR
- 4-5 years Consultant Relations/Business Development/Alliance experience, preferably in the digital health space
- Deep understanding of HR priorities, trends and challenges
- Strong execution of phone/web/in-person meetings, follow-through and articulation of goals
- Ability to travel up to 25%
Preferred Qualifications:
- 7-8 years consulting experience, with strong existing relationships, OR
- 7-8 years Consultant Relations/Business Development/Alliance experience, preferably in the digital health space
- Deep understanding of HR priorities, trends and challenges
- Existing relationships with key H&B and subject matter expert consulting teams across the U.S.
- Consistent over achievement in quota and revenue goals
- Proven experience in translating product capabilities into partner or client value
- Self-motivated and self-driven to achieve results
- Strong execution of phone/web/in-person meetings, follow-through and time management skills
- Experience with Salesforce or CRM
- Ability to travel up to 25%
Why Carrot?
Founded in 2016, CB Insights recognized Carrot as one of the world's most promising private digital health companies. In 2020, Carrot was named to Fast Company’s World Changing Ideas awards program, which recognizes companies that are tackling society's biggest problems, and Carrot was named to Fierce Healthcare’s Fierce 15 List of 2021 which recognizes the most promising healthcare companies in the industry. Carrot supports 250+ companies in more than 60 countries across North America, Asia, Europe, South America, and the Middle East.