Zumper is making renting an apartment as easy as booking a hotel. With over 50 million annual users across our two brands Zumper & PadMapper, we’ve generated support from top-tier investors and have raised $150 million to date. Our focus is to continue to build an amazing team. We’re searching for bright, passionate, hard-working people to help build extraordinary products and revolutionize the rental industry.

You will work at our HQ in the heart of San Francisco to help create the best experience in renting an apartment. You must be a highly effective communicator who is organized, efficient, and empathetic. Our support team loves helping our renters, and we show it in every message that we send.

What You'll Be Doing

• Account Management/Customer Success for our multifamily client relationships

What We're Looking For

• 2-3 years of relevant work experience
• Proven track record leading customer engagements with demonstrated ability to understand technical concepts, guide strategy and deliver positive results for customers
• Excited about immersing yourself in the world of Sales Operations, technology, customer evangelism, and customer success
• History of owning customer relationships, including implementation, support and renewal
• Experiencing managing customer implementations across multiple stakeholders
• Previous B2B success experience or multifamily industry experience
• Experience with Salesforce.com or other CRM Systems
• Proficient in Excel
• Creative, resourceful, detail-oriented, and highly organized

What We Offer

• Great medical, dental, vision insurance options with 90-100% employee premium coverage
• 401k plan + 3% company match
• Stock options
• Flexible vacation policy; work hard and take time when you need it
• $150/month mass transit/rideshare stipend
• $65/month gym reimbursement
• Catered meals and stocked kitchen with coffee, snacks and beverages
• Team retreats every quarter
• Team happy hours
• Weekly insight into all major company metrics
• Up to 12-weeks of paid parental leave

What We Value

• Be Resilient: Work hard, while displaying passion, perseverance and commitment
• Continuously Improve: Be intellectually curious, problem solve, and move quickly while producing quality results
• Collaborate: Work well with others, share knowledge and contribute positively to culture and work environment

Please note: Zumper does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms. Please do not forward resumes to our jobs alias, Zumper employees, or any other company location. Any submittals without a prior signed agreement will become property of Zumper.