Sales Operations Analyst
About Carrot:
Carrot Fertility is the leading global fertility benefits provider for employers built to make fertility care and family-forming affordable and accessible for everyone who wants or needs it. Companies use Carrot to customize a fertility benefit that provides employees financial, medical, and emotional support as they pursue parenthood, reducing healthcare costs and resulting in better clinical outcomes.
The Role:
Carrot Fertility is seeking a Sales Operations Analyst to support our rapidly growing sales team in a collaborative and dynamic environment. This role will be responsible for providing forecasting insights to Go To Market leadership and driving data integrity across systems. We are looking for someone with strong analytical skills that can work with cross-functional teams including Sales, Operations, Finance and Marketing. They must be able to work within deadlines and have the flexibility to support special projects as needed. This position is an individual contributor role reporting to the Senior Manager of Sales Operations.
- Support weekly and monthly reporting and analytics needs for the sales organization, highlighting significant changes and trends to drive business decisions
- Design, develop, and maintain actionable dashboards and reports within Salesforce.com (SFDC) for growing GTM team
- Proactively recommend improvements to existing processes, tools, and automation to increase the effectiveness of Sales, Operations, & cross-functional teams
- Act as the initial point of contact for Sales support questions regarding sales tool issues and data needs
- Ensure data cleanliness of key sales data for accurate reporting and forecasting
The Team:
You will be the second hire of the Sales Operations team at Carrot with the opportunity to work with a variety of teams across the organization.
Minimum Qualifications:
- 2-3 years experience in Sales or Business Operations
- Advanced proficiency of Salesforce.com reporting & dashboards (admin experience a plus)
- Advanced proficiency in Microsoft Office 365 Suite and/or Google Apps (Word/Docs and Excel/Sheets are key tools)
Preferred Qualifications:
- Experience working closely with senior sales leaders, prior exposure to high-growth work environments
- Self-motivated, takes clear ownership and initiative and knows when to seek guidance
- Flexible and able to change priorities quickly, capacity to manage multiple priorities
- Experience optimizing key metrics around the pipeline, forecasting, deal velocity, and more
Why Carrot?
Founded in 2016, CB Insights recognized Carrot as one of the world's most promising private digital health companies. In 2020, Carrot was named to Fast Company’s World Changing Ideas awards program, which recognizes companies that are tackling society's biggest problems, and Carrot was named to Fierce Healthcare’s Fierce 15 List of 2021 which recognizes the most promising healthcare companies in the industry. Carrot supports 250+ companies in more than 60 countries across North America, Asia, Europe, South America, and the Middle East.