Salesforce Quality Assurance Tester

Salesforce Quality Analyst

A government contract requires that this position be restricted to U.S. Citizens and must be Public Trust eligible.

Position Summary:

Cherokee Federal is seeking a Salesforce Quality Assurance Tester to support a federal financial regulatory environment. This role partners with government product, and program leads to modernize and optimize Salesforce capabilities, including Salesforce Classic to Lightning migration, requirements leadership, and delivery support across configuration, testing, and deployment.

Compensation & Benefits:

Starting Salary Range for Salesforce Quality Analyst: $120,000 – $130,000

Benefits That Set Us Apart

When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.

Highlights include:

• Up to a 6% 401(k) company match to help you build long-term financial security

• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most

• Medical, dental, and vision insurance, plus prescription drug coverage

• Basic life and AD&D insurance, with supplemental life options

• Short-term and long-term disability coverage

• Paid holidays

• Employee Assistance Program (EAP)

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options

• Professional development, training, and certification support

• Voluntary benefits including accident, critical illness, and identity theft protection

Because taking care of our employees isn’t just a promise, it’s part of who we are.

Benefits are subject to change and eligibility requirements apply.

Basic Qualifications:

Technical & Systems Support:

• Design and execute exhaustive test scenarios covering functional, regression, and end-to-end integration testing.

• Logs system defects, validates technical fixes, and ensures all build items strictly meet defined acceptance criteria before production release.

• Develop, maintain, and execute comprehensive test plans, test cases, and test scripts across Salesforce configuration, customization, and integration work throughout the release lifecycle.

• Perform functional, regression, integration, end-to-end, and user acceptance testing (UAT) support across sprints and Salesforce releases.

• Validate integrations between Salesforce and external systems (e.g., MuleSoft, REST/SOAP APIs, middleware), confirming data integrity across systems.

Program & Project Management:

• Work with government leads and Product Owners to understand acceptance criteria, clarify testing scope, and confirm release timing for new enhancement requests.

• Validate declarative configuration and automation, including Flow (record-triggered, screen flows, scheduled flows), approvals, validation rules, page layouts, and Lightning App Builder, ensuring intended behavior and operational accuracy.

Reporting & Analysis:

• Log, track, and manage defects through resolution using tools such as Jira or Azure DevOps; clearly document reproduction steps, severity, and expected versus actual results.

• Verify data integrity, migrations, and reporting/dashboard accuracy, including exception paths and operational reporting needs.

Compliance & Quality Support:

• Ensure test coverage and QA practices are scalable, maintainable, and aligned with governance, auditability, and compliance expectations in a regulated environment.

• Present formal and informal oral and written briefings to government managers; produce executive-ready test summaries, defect reports, and quality status updates.

Additional Responsibilities:

• Test custom development, including Apex, Lightning Web Components, and triggers, and perform backend validation using SOQL as needed.

• Support Salesforce Public Sector Solutions activities, including release readiness, deployment validation across sandboxes and production, and post-cutover stabilization.

• Must be a US Citizen.

• Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods.

• Must pass pre-employment qualifications of Cherokee Federal.

Preferred Qualifications:

• Bachelor's degree with preferred study in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering and a minimum of eight (8) years of experience.

• Demonstrated experience performing QA and testing in an Agile delivery environment, including test planning, test case development, and defect management.

• Proven ability to design and execute test cases from user stories and acceptance criteria, including exception paths.

• Hands-on experience testing Salesforce applications, including declarative configuration and automation such as Salesforce Flow.

• Experience validating custom development (Apex, Lightning Web Components, triggers) and performing backend validation using SOQL.

• Experience testing Salesforce integrations with external systems (e.g., MuleSoft, REST/SOAP APIs).

• Experience with defect-tracking and test-management tools (e.g., Jira, Azure DevOps, TestRail).

• Experience supporting Salesforce Classic to Lightning migration efforts preferred.

• Strong written and verbal communication skills; ability to brief senior government stakeholders.

• U.S. Citizenship is required.

• Must pass pre-employment qualifications of Cherokee Federal.

Company Information:

Behind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. HESFP, LLC, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it’s needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won’t, and deliver where it counts. If that’s the kind of work you’re looking for, you’ve found your team. Learn more at cherokee-federal.com.

#CherokeeFederal #LI-KB1 

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

For applicants located in Colorado, New York, California, Washington, Illinois, Hawaii, Massachusetts, or other states with pay transparency requirements: the estimated annual salary range for this position is $120,000 – $130,000. Actual compensation varies based on qualifications, experience, and location.

Equal Employment Opportunity (EEO) Statement

Cherokee Federal is a federal contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA). As required by VEVRAA, we take affirmative action to employ and advance in employment qualified protected veterans. Protected veterans are encouraged to self-identify during the application process.

Cherokee Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities in compliance with Section 503 of the Rehabilitation Act. Qualified individuals with disabilities are encouraged to self-identify during the application process.

Reasonable accommodations are available to qualified individuals with disabilities or those with sincerely held religious beliefs. To request an accommodation in the application or interview process, please contact Human Resources at [email protected].

This position is subject to pre-employment drug testing. Cherokee Federal maintains a drug-free workplace in accordance with applicable federal and state laws and regulations.

This position may be contingent upon the successful completion of a background investigation. The scope of the investigation will be commensurate with position requirements and applicable law.

This position is pending a contract award. If you are interested in a future with Cherokee Federal, please APPLY TODAY! Although this is not yet an approved position, we are accepting applications for this future and anticipated need. The applicable salary range will be posted promptly upon award of the contract and once funding for the position has been determined. No offer will be extended prior to posting the applicable salary range.