Senior Account Supervisor, Workplace Advisory (Client Facing)
Our Workplace Advisory specialty network shapes workplace culture, employee experience, and business transformation by designing human-centered business solutions with an equal mix of art and science. The science consists of the data, processes, tools, and behavior analytics to reach the right person with the right experience at the right time. The art is the storytelling and culture-shaping expertise that accelerates and amplifies that journey and makes it stick. Together, they create a compelling experience that shifts mindsets and behaviors to drive long-term impact. Our work shapes three critical elements across the workplace experience:
Communications: Engaging and connecting employees in a modern, employee-centric way
Culture: Activating new ways of working to support the organization's core purpose
Change: Leading the organization through the upheaval and uncertainty of transformation
About the opportunity:
Edelman is seeking a Senior Account Supervisor (SAS) to join our Employee Experience practice on the West Coast team. As part of our global network, you’ll contribute to the success of several major accounts and work with some of the Edelman network’s highest-profile leaders.
If you are passionate about helping companies improve the end-to-end experience from workplace to marketplace and like solving complex problems, thinking creatively, helping companies strengthen their corporate cultures and more deeply connect to their vision, mission, and purpose, we’d love to speak with you! In exchange for your commitment to exceptional client service and best-in-class skills, you’ll get to work with industry leaders and brands, not to mention you’ll be joining Edelman’s global team of top communications and marketing professionals.
Key responsibilities will include:
- Contributing to the development and execution of communications strategies, programs, and tactics that meet client objectives. Sharing a point of view is encouraged and expected.
- Managing multiple projects from conception to completion by anticipating challenges and ensuring deadline and budget adherence.
- Ensuring you and your team understand the general business strategy, products and services offered by your clients, and general issues facing their industries.
- Applying or creating tools, templates, and methodologies that contribute to your clients’ communication effectiveness.
- Researching, outlining, writing, editing, and proofreading materials, including client presentations, scripts, newsletter articles, and features.
- Supporting senior colleagues in the delivery and tactical management of consulting assignments.
- Building relationships with clients and colleagues at all levels.
- Collaborating on new business proposals and presentations.
- Demonstrating behaviors consistent with Edelman’s values (Relentless Pursuit of Excellence, Freedom to Be Constantly Curious, Courage to Do the Right Thing, Commitment to Positively Impact Society)
Basic Qualifications:
- At least 6 years of relevant experience in Communications Marketing and/or related fields
- A bachelor’s degree or equivalent work experience
Preferred Qualifications:
- Superior writing, editing, communication, and presentation skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management, and communication methodology application).
- Project management and consultative skills, including effective questioning and critical thinking.
- The ability to draft strategic client-facing deliverables and proposals, help manage multiple small or medium-sized projects simultaneously both as a team and autonomously perform well under pressure, and manage competing priorities.
- Passion for client service and teamwork.
- Commitment to advancing the vision of the Edelman Workplace Advisory practice both internally and externally.
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Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).
For more information please visit: www.edelman.com
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Employees must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to disability, sincerely held religious belief or exception required under applicable law.
Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.