The Senior AJO Technical Consultant designs and implements customer journeys using Adobe Journey Optimizer, ensuring data-driven decision making and cross-channel activation while collaborating with various teams for effective delivery.
Position Overview
The Senior AJO Technical Consultant is a specialized Adobe Journey Optimizer expert responsible for designing, implementing, and validating orchestrated customer journeys that connect real-time data, decisioning logic, and content activation across channels.
This role sits at the intersection of AEP, RTCDP, identity, event modeling, segmentation, and message orchestration — bringing use cases to life through production-grade journey configuration inside AJO.
You will work closely with Enterprise Architects, AEP/RTCDP consultants, strategists, and Adobe teams to ensure that journeys are scalable, data-driven, compliant, and aligned to business outcomes.
Key Responsibilities
AJO Journey Implementation
Platform Expertise
The Senior AJO Technical Consultant is a specialized Adobe Journey Optimizer expert responsible for designing, implementing, and validating orchestrated customer journeys that connect real-time data, decisioning logic, and content activation across channels.
This role sits at the intersection of AEP, RTCDP, identity, event modeling, segmentation, and message orchestration — bringing use cases to life through production-grade journey configuration inside AJO.
You will work closely with Enterprise Architects, AEP/RTCDP consultants, strategists, and Adobe teams to ensure that journeys are scalable, data-driven, compliant, and aligned to business outcomes.
Key Responsibilities
AJO Journey Implementation
- Build and configure cross-channel journeys, including triggers, events, decision nodes, rules, conditions, and throttling logic.
- Implement real-time, event-triggered workflows tied to identity and profile attributes.
- Configure message templates, content fragments, offers, and personalization elements.
- Validate journey paths, decisioning accuracy, and end-to-end orchestration performance.
- Ensure AJO journey logic aligns with RTCDP segments, AEP datasets, and event schemas.
- Validate AEP event datasets (timestamp, identity, eventType, schema mapping) used as AJO triggers.
- Connect consent logic, suppression rules, and business constraints to journey decisioning.
- Utilize AEP Query Service to test journeys, preview events, and validate audience eligibility.
- Configure email, push, SMS, in-app, and custom-channel actions.
- Maintain content-to-data alignment via metadata from AEM Assets where applicable.
- Manage channel-level constraints (frequency caps, quiet hours, channel eligibility).
- Translate journey strategy and business requirements into technical designs.
- Build operational workflows connecting:
Events → Profiles → Segments → Journeys → Messaging → Reporting. - Ensure journey activation supports downstream analytics in CJA.
- Conduct QA on journeys: event triggers, identity matches, profile states, eligibility, fallback logic, and message rendering.
- Validate consent and governance rules inside journey logic.
- Identify risks tied to latency, event volume, identity stitching, or profile completeness.
- Document configuration, runbooks, and deployment guides.
- Partner with:
- Enterprise Architects (design + data governance)
- RTCDP Consultants (segments + identities)
- AEP Consultants (schemas + datasets)
- CJA Consultants (measurement + validation)
- Client marketing/CRM teams
- Provide hands-on support during sprints and UAT cycles.
Platform Expertise
- AJO (core)
- AEP/RTCDP integration
- CJA for journey measurement
- AEM Assets (content metadata dependencies)
- Event-based triggers
- Decisioning rules & orchestration logic
- Identity mappings (ECIDs, CRM IDs, cross-device identifiers)
- Consent & governance models
- End-to-end experience with journey orchestration, including:
- Building triggers
- Configuring actions
- Setting up rules & constraints
- Validation & QA
- Exposure to AEP Query Service for event verification and audience testing
- Multi-channel messaging systems
- MarTech platforms (Marketo, Salesforce, Braze, SFMC)
- JSON, APIs, Webhooks
- Experience with real-time data activation at enterprise scale
Top Skills
Adobe Journey Optimizer
Aem Assets
Aep
APIs
Cja
JSON
Rtcdp
Webhooks
Similar Jobs
eCommerce • Analytics
The Senior AJO Technical Consultant designs and implements customer journeys using Adobe Journey Optimizer, ensuring data-driven, scalable, and compliant solutions while collaborating with various teams.
Top Skills:
Adobe Journey OptimizerAem AssetsAepAPIsCjaJSONRtcdpWebhooks
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The IMINT Analyst will lead GEOINT exploitation and analysis for the US Army, requiring expert-level knowledge in various geospatial disciplines and significant analysis experience.
Top Skills:
ArcgisMatlabRemoteviewSASSocet GxpSpss
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The IMINT Analyst will perform GEOINT exploitation and analysis, supporting the Army INSCOM with expert knowledge in geospatial intelligence and project coordination.
Top Skills:
Data IntegrationElectro-OpticalGeointGeospatial InformationIntelligence AnalysisLight Detection And RangingMoving Target IndicatorOverhead Persistent InfraredSynthetic Aperture Radar
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
