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Walmart Global Tech

Senior Analyst, Operations and Implementation

Reposted 2 Days Ago
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Hybrid
San Bruno, CA, USA
60K-143K Annually
Senior level
Hybrid
San Bruno, CA, USA
60K-143K Annually
Senior level
Manage end-to-end onboarding and launch activities for marketplace sellers across SMB, multi-location, and mid-market segments. Serve as the primary seller contact, coordinate cross-functional stakeholders, track milestones and risks, maintain CRM updates, resolve launch blockers, and improve onboarding workflows. Contribute to SOPs, playbooks, enablement resources, and program improvements while ensuring sellers launch successfully and on time.
The summary above was generated by AI
Position Summary...

What you'll do...
Senior Analyst, Operations and Implementation We are looking for a highly motivated, seller-facing operator to join our Seller Partner Onboarding team and help scale Walmart’s Local Marketplace. As a Senior Analyst, you will play a critical role in onboarding and launching sellers, ensuring they are set up for long-term success on our platform. 
 
This role owns onboarding across a range of seller segments—from SMB sellers to multi-location and Mid-Market (MM) sellers (10+ locations). You will operate as a primary point of contact for sellers, independently managing onboarding engagements while partnering with cross-functional teams to drive successful launches and scalable outcomes.  Location: San Bruno, CA or Bentonville, AR About the Team:
Our team leads the development and growth of Walmart’s Local Marketplace onboarding engine, supporting a range of local businesses from SMBs to Mid-Market brands. Positioned at the intersection of operations, product, and marketplace strategy, we collaborate with Business Development, Go-to-Market, Compliance, and Seller Success teams. We design and implement systems, processes, and playbooks to streamline onboarding across seller segments. Expanding into new categories such as alcohol and global grocery, we balance speed with accuracy in a dynamic environment, delivering measurable business results while impacting both daily operations and long-term strategy.
What You'll Do:
  • Manage end-to-end onboarding for sellers across SMB, multi-location, and Mid-Market (MM) segments, with increasing ownership of complexity over time. 
  • Act as the primary point of contact for sellers, guiding them through onboarding requirements, timelines, and platform enablement. 
  • Lead onboarding engagements independently, ensuring sellers are successfully launched with minimal manager intervention. 
  • Partner with business owners and stakeholders (Ops Managers, Directors, and occasionally executives) to align on onboarding readiness and success criteria. 
  • Build and manage structured onboarding plans, tracking milestones, dependencies, and progress to ensure on-time launches. 
  • Identify opportunities to standardize SOPs and contribute to playbooks while identifying risks & bottlenecks.
What You'll Bring:
  • Building strong relationships with sellers through proactive communication and guidance. 
  • Translating complex onboarding requirements into simple, actionable steps for sellers. 
  • Ensuring a high-quality seller experience throughout onboarding and launch. 
  • Managing onboarding pipeline across multiple sellers simultaneously, tracking timelines and risks. 
  • Maintaining accurate updates in CRM and operational systems. 
  • Driving accountability to ensure sellers launch on time. 
  • Partnering with Business Development, GTM, Account Management, Product, and Compliance teams. 
  • Coordinating across stakeholders to unblock issues and ensure launch readiness. 
  • Identifying opportunities to improve onboarding workflows and tools. 
  • Contributing to SOPs, playbooks, and enablement resources. 
  • Sharing insights to inform program improvements. 
Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field OR 2 years’ experience in retail, production, operations management, or related area. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks: 
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 
Equal Opportunity Employer 
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing belonging styles, experiences, identities, ideas and opinions – while being inclusive of all people. 
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in belonging, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life. 
If you are ready to take on this exciting challenge and join a team of talented and motivated professionals, apply now At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $60,000.00 - $110,000.00
San Bruno, California US-08848: The annual salary range for this position is $78,000.00 - $143,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Business Administration, Engineering, Operations , or related field, Project Management Certification

Masters: Business Administration, Masters: Computer Engineering, Masters: Operations Management

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart Global Tech Sunnyvale, California, USA Office

840 W California Ave, Sunnyvale, CA, United States, 94086

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