Senior Billing Specialist

At Summit, we're on the lookout for talent that doesn't just think "outside the box," but brings their own unique perspective to the table. With our relentless pursuit of excellence and curiosity, we lead innovation in our industry. We humanize technology by actively listening to our clients, crafting tailored proposals, and delivering on the promise of technology with precision and purpose. 

Summit is a leading provider of enterprise-class Application Hosting, Managed Services, and Cloud Solutions for regulated industries, with deep experience supporting compliance, security, and performance in complex IT environments. Our mission is to simplify the complex - ensuring our clients’ technology environments are secure, performant, and purpose-built for their most critical applications. 

As a Senior Billing Specialist, you will be responsible for executing complex billing activities, ensuring accuracy across customer accounts, and resolving billing issues through careful analysis and cross-functional collaboration. This is a hands-on, individual contributor role focused on execution, consistency, and operational improvement. 

What You’ll Do:

• Manage and execute complex billing activities with a high degree of accuracy and timeliness 
• Monitor customer accounts to ensure payments are received on time 
• Apply customer payments accurately to customer accounts 
• Maintain accurate, up-to-date customer billing records 
• Prepare aging reports and provide regular status updates on outstanding balances 
• Analyze billing data to identify discrepancies, trends, and process gaps 
• Collaborate with Finance, Sales, and Operations to resolve billing discrepancies 
• Handle escalated billing issues and support resolution with customers 
• Assist in developing and maintaining billing policies and procedures 

What You’ll Deliver:

• Accurate, timely billing for complex and high-visibility client accounts 
• Effective resolution of complex billing issues with minimal client disruption 
• Prepare aging reports and regular status updates on outstanding balances 
• Well-maintained billing documentation, processes, and customer records 
• Actionable insights that improve billing accuracy, efficiency, and compliance 

You’ll Thrive in This Role If You:

• A bachelor’s degree in accounting, Finance, Business Administration, or equivalent practical experience 
• Proven experience in billing or a related finance role, with exposure to complex billing scenarios 
• Strong analytical skills with the ability to interpret data and identify issues and trends 
• Excellent written and verbal communication skills for working cross-functionally 
• Proficiency with billing systems and financial tools 
• A solid understanding of billing regulations and industry standards 
• Strong attention to detail and a high level of ownership over your work 

Bonus Points:

• Experience supporting billing for recurring services, usage-based billing, or contract-driven invoicing 
• Familiarity with ERP or billing platforms (e.g., NetSuite, Zuora, Salesforce, or similar) 
• Exposure to billing processes in regulated or compliance-driven environments 
• Experience partnering with Sales or Operations on complex account structures 
  

At Summit, our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you!

• Empower our people
• Constant elevation
• Customer first
• Focus on outcomes
• Embrace curiosity

Summit offers a total rewards package designed to support you at work, at home, and everywhere in between. Here's a quick look at some of what's included. Your recruiter will walk you through all the details, and a few extras we didn't list here.

• Flexible Time Off (yes, really)  
• Health, Dental, and Vision Insurance — with HSA/HRA options  
• 401(k) with 4% employer match  
• Life Insurance and Long-Term Disability coverage  
• Free employee colocation and cloud account  
• A fun, casual work environment where you can be yourself  

Compensation: The salary range for this role is $60,000 - $78,000 and is dependent on your experience, skills, and location. We aim to make offers that feel fair, forward-looking, and reflective of what you bring to the table — and where you want to grow.

Internal candidates may see a different compensation package based on their current role, pay history, and progression at Summit. Same thoughtful approach, just with a bit more context.

Summit is committed to a diverse and inclusive workplace. Summit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

As part of this commitment, Summit will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected].