Senior Community Manager

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters.
Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.

Our Marketing team illuminates and evolves the global brand, driving revenue and empowering future success for our Sales team. As a leader in Zero Trust Segmentation, we are dedicated to helping organizations prevent cyberattacks and mitigate the impact of ransomware.

Renowned for our innovative solutions and collaborative spirit, we foster an inclusive environment within Marketing and across the company. Join one of the industry's most creative and dynamic teams, where you'll discover opportunities to excel, be empowered to set ambitious goals and define your path to success!

• Develop and execute a community engagement strategy that aligns with Illumio’s mission and business objectives.

• Build and nurture an active community across social media, forums, and other digital platforms to strengthen brand trust and thought leadership.

• Engage with customers, partners, and security professionals to amplify their voices, share insights, and create valuable connections.

• Create compelling content (blog posts, videos, discussions, webinars, case studies) that educates and empowers community members.

• Monitor and analyze community feedback, sentiment, and engagement trends to enhance the customer experience.

• Collaborate cross-functionally with Marketing, Product, Customer Success, and Sales teams to align community efforts with company initiatives.

• Host and facilitate events, webinars, and meetups that bring our cybersecurity community together for learning and collaboration.

• Champion our customers and partners, identifying advocates and amplifying their success stories through our platforms.

• Ensure a secure, inclusive, and respectful online environment that upholds Illumio’s core values of trust and integrity.

• 5-7 years of experience in community management, social media, or marketing, preferably in cybersecurity or B2B tech.

• Experience with community engagement tools, social listening, and analytics platforms.

• Knowledge of Zero Trust security principles and cybersecurity

• Strong understanding of content marketing, SEO, and digital storytelling.

• Experience hosting and managing virtual events, webinars, and user groups

• Passionate about cybersecurity, technology, and community building.

• A skilled communicator with excellent writing and interpersonal skills, able to foster genuine connections with diverse audiences.

• A creative thinker who can develop innovative ways to engage and grow a community.

• Data-driven, leveraging insights to refine strategies and optimize engagement.

• Experienced in social media management, content creation, and online community platforms.

• A team player who thrives in a collaborative, fast-paced environment while taking ownership of initiatives.

Our Commitment:

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging.
#LI-JW1 #LI-REMOTE

All official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.