Direct Travel
Senior Corporate Travel Advisor - Remote - Sabre GDS - 9am-6pm PST
Be an Early Applicant
Provide comprehensive domestic and international corporate travel arrangements using corporate contracts and preferred suppliers. Create multi-segment itineraries, support accounts, ensure travel policy compliance, deliver high-level customer service via phone and email, follow company procedures, attend trainings, and maintain accurate, efficient work within prescribed hours.
Job Summary & Responsibilities
As a key member of the Corporate Operations team, the Sr. Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.
Work hours are 9 AM - 6 PM PST.
Expedition Expectations
- Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail
- Ability to create domestic and international multi-segment, multi-destination itineraries
- Supports one or more accounts
- Operates within detailed procedures
- Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
- Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
- Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
- Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
- Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
Passport to Success
- Minimum 10 years of corporate travel consultant experience
- Ability to create domestic multi-segment, multi-destination itineraries
- Ability to meet and exceed required performance standards
- Excellent customer service skills required
- Excellent verbal and written communication skills required
- Minimum knowledge of Outlook skills and basic Microsoft platforms
- Must be able to lawfully work within the US and have unrestricted work authorization for US
Direct Travel San Francisco, California, USA Office
San Francisco, United States
Direct Travel San Jose, California, USA Office
San Jose, United States
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