Senior Customer Account Executive (Corporate)

What You’ll Do:
Billtrust is seeking a Senior Customer Account Executive (Corporate) to lead and expand strategic relationships with our most important mid-market and corporate customers. In this senior-level role, you'll be accountable for revenue growth across a portfolio of high-potential accounts by identifying complex upsell and cross-sell opportunities across our enterprise-grade SaaS order-to-cash solutions.

You’ll engage with organizations managing substantial AR and payments operations, often with multi-entity, multi-location structures, and increasingly complex finance and IT ecosystems. Your ability to influence executive stakeholders, shape long-term account strategies, and deliver measurable business outcomes will be key to your success.

• Own and grow a portfolio of strategic corporate accounts, focusing on multi-product expansion, retention, and deepening executive-level partnerships.

• Serve as a trusted advisor to senior Finance, IT, and Procurement leaders, driving alignment between Billtrust capabilities and strategic business initiatives (e.g., digital transformation, automation, and working capital optimization).

• Deliver executive-ready business reviews, product demonstrations, and ROI-based value stories tailored to the customer's industry, priorities, and roadmap.

• Partner with Customer Success, Professional Services, Product, and Marketing teams to co-create success plans that accelerate value realization and expansion.

• Develop long-range account strategies that proactively identify whitespace opportunities and address risks to customer satisfaction and renewal.

• Bring a deep understanding of AR workflows, ERP ecosystems, and digital payments to advise customers on best practices and drive solution adoption.

• Serve as the voice of the customer internally, surfacing insights that inform our product roadmap and customer experience strategy.

• Lead commercial negotiations, contract renewals, and executive-level procurement discussions with confidence and creativity.

• 5+ years of experience in customer-facing sales or account management roles, managing complex corporate or mid-market B2B accounts in SaaS, FinTech, or related industries.

• Demonstrated success growing strategic accounts and exceeding revenue targets through consultative selling and account development.

• Track record of leading large-scale upsell/cross-sell motions with deal sizes in the $50k–$250K+ ARR range.

• Deep familiarity with financial technology, especially AR, digital payments, and order-to-cash automation.

• Ability to navigate complex organizations and influence VP and C-level decision-makers across Finance, IT, and Operations.

• Proven ability to build and execute strategic account plans in collaboration with cross-functional teams.

• Knowledge of ERP platforms such as NetSuite, Microsoft Dynamics, Sage Intacct, or equivalent mid-market systems.

• Proficiency in modern sales methodologies (e.g., MEDDIC, Challenger, SPIN) and CRM tools such as Salesforce.

• High degree of commercial acumen, executive presence, and strategic thinking.

• Willingness to travel up to 20% to meet with key customers and support strategic initiatives.

The expected base salary range for this position is $110,000 - $140,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.