Senior DevOps/CloudOps Engineer

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Overview

Evolving from SmartBiz Loans, a leading provider of small business loans, SmartBiz Bank offers a broad range of business banking solutions to small businesses across the U.S. – solutions built specifically to serve the dynamic needs of entrepreneurs and foster the growth of the small business community. SmartBiz Bank’s commitment to transparency and personalized customer service offers an unparalleled banking experience, ensuring small businesses have the financial services they need to grow and thrive. Headquartered in Chicago, IL, with offices in Austin, TX and San Francisco, CA, we are excited about serving our local and national Small Business Community. 

As a Senior DevOps Engineer, on the DevOps/CloudOps  Team, you need to be tactical and strategic. Your 5+ years of DevOps experience and AWS experience, combined with a minimum of 3 years experience with Infrastructure as Code (using Terraform/CloudFormation) will help set you up for success.

Automation is a word you’ll hear regularly and will be a focus of this team’s responsibility now and in the future.  You will work closely with Engineers and Architects to build and automate the deployment of software that fulfills business needs, current and future. Not only will you ensure the stability and security of our platform deployments in AWS, be responsible for our CI/CD pipeline, help define our software engineering practices, and help define AWS architectures for future initiatives.  As a result of these responsibilities, you need to be well versed in working with continuous integration CI/CD tools, monitoring, and change management applications. 

How You Will Make An Impact:

• Operate, maintain and develop the tools and environments that keep SmartBiz cloud infrastructure and the engineering teams productive and successful.
• Implement or enhance CI/CD pipelines and processes using GitHub Actions, Jenkins, or other similar tools.  
• Manage monitoring, alert, and logging systems.
• Automation of different operational processes.
• Ensure availability, performance, security, and scalability of AWS production systems.
• System troubleshooting and problem resolution across various application domains and platforms.
• Provision of critical system security by leveraging industry best practices.
• Automate deployment, monitoring, management, and incident response.
• Scale infrastructure to meet rapidly increasing demand.
• Collaborate with others on the project to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem.

What We Are Looking For:

• 5+ years of experience in DevOps with demonstrated skills in handling Linux systems.
• 4+ years hands-on experience with AWS (Amazon Web Services) services like Networking, IAM Roles, RDS, Route53, ELBs, Cloudfront, etc., and IaC tools like Terraform/Cloudformation.
• 4+ years experience with container technologies such as Docker and Kubernetes (EKS).
• Well versed with Helm charts and GitOps tools like ArgoCD.
• Experience with scripting languages like Python and Bash.
• Certified AWS Solutions Architect Professional and/or Certified Kubernetes Administrator would be a plus
• Named one of the Best Places to Work and one of the Bay Area’s Fastest-Growing Private Companies by the San Francisco Business Times
• A+ rating with the Better Business Bureau and rated "excellent" by review websites TrustPilot, Consumer Affairs, and Google

Opportunities & Benefits at SmartBiz Bank

Join a mission-driven team that’s reimagining small business banking. At SmartBiz Bank, we’re building the future of financial access — empowering entrepreneurs to thrive while creating meaningful careers for our people.

What We Offer:

• Shape the future of small business banking — help drive innovation and financial inclusion for business owners nationwide.
• Competitive compensation — including salary, performance-based incentives (for certain roles), and equity participation in a fast-growing financial institution.
• Comprehensive benefits —  100% employer-paid medical, dental, and vision insurance for employees, spouses, and dependents. 100% employer-paid life and disability insurance, and an employee funded 401(k) retirement plan.
• Time to recharge — a flexible vacation policy designed to promote rest, balance, and well-being.
• Inclusive, people-first culture — guided by our values of empathy, excellence, and bold innovation, with equal opportunities for all.

-- SmartBiz Bank is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law.   California residents can learn more about how we use your information by visiting https://sites.google.com/view/smartbizloans-employment-ccpa