Senior Director, Content, Social, Creator Marketing

What the Role Is

Babylist's brand carries the emotional weight of one of the biggest transitions in a person's life and Babylist's community is already talking about their experience by creating content and sharing it. We have already built a strong foundation across social and are already the number one baby brand on Tik Tok. At the same time, we have not turned our content into real programs yet. This is a new role, reporting directly to the CMO, that owns editorial, social, creator and influencer marketing, community, branded content, and Babylist's podcasts. This role will lead the full range of channels where content actually reaches expectant and new parents and the community around them. You'll lead a team already doing strong work in pieces, and your job is to give it a point of view and a growth plan. This is a builder's job: Babylist sits at 15% aided brand awareness with over 75 NPS. We are loved by many but have real headroom to close the awareness gap, and that's the mandate. To do this, we will be investing more in demand generation content with paid media to reach the right audiences. This role will shape the creative direction, messaging, outcomes and learning for this work. Babylist's community is already talking about their experience — creating content, sharing it, trusting each other's voices more than any ad. Nobody owns turning that into a real program yet. The work will be structured around Marketing’s role in driving new customer acquisition and unlocking more value from the customers we already have. 

Who You Are

• You've built a creator or influencer program from close to zero — the affiliate mechanics, the relationships, the content frameworks and not just managed one that already existed.
• You know social-native video as a craft. You understand why a 90-second TikTok and a brand film are different disciplines, and can lead both without flattening either. You get channel specificity and how to set outcome driven KPI’s and continually test and iterate.
• You've led editorial and commercial content living side by side and know how to protect editorial trust while still making sponsored content genuinely good.
• You think in community, not just channels. You know how to turn people who already love a product into the people who make content about it across a series of topics that matter to the audience. 
• You can run a multi-format content team — written, video, audio, social — and know when a story belongs in which format and work to share learnings across formats and channels to maximize efficacy.
• You have led social teams that build content from the bottom of the funnel up - you seed content through organic and know when to amplify it with paid and update the format to move it up the funnel to create consideration across addressable channels like YouTube and addressable TV.  
• You are outcome driven - you will establish frameworks to ensure we know what is actually working and understand how to measure success across channel KPI’s and how to understand the funnel and impact to performance metrics.
• You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.

How You Will Make An Impact

• Own Babylist's editorial and branded content, brand social presence, creator and influencer marketing, community program, and podcasts.
• Establish our showrooms as a hub for brand and user content leveraging our in house studio in the NYC showroom. 
• Build Babylist's affiliate creator and influencer program from the ground up: recruitment, program mechanics, and the content frameworks that make it scale.
• Lead the team directly responsible for execution: Director, Social, Community & Creators; Senior Manager, Editorial Content; Senior Manager, Branded Content; and the Podcast Producer.
• Own social-native video as Babylist's highest-frequency, highest-performing content format, while partnering with Brand Strategy & Creative Studio on where brand-level video lives instead.
• Set the standard for how editorial integrity and sponsored content coexist on the same team — through process and disclosure, not separate fiefdoms.
• Partner with Integrated Marketing leads on content needs for major go-to-market moments, and with Brand Strategy & Creative Studio on the handshake between campaign creative and channel content.
• You understand culture and the role of establishing a content calendar with tentpole moments and when to hijack culture when a moment where we have the right to win plays out. 

Why This Role

• You will build on the content foundations and establish more efficiency and cross channel collaboration.  You will set the operating model and drive comprehension and collaboration across teams. 
• You will streamline creative production and refine our approach to what we build versus where we partner.  
• You report directly to the CMO, with real ownership over the channels expectant and new parents actually spend time in.
• Babylist's community is an underused asset. Millions of families already creating content about their experience, with no infrastructure yet to turn that into a real program. You'd be the one who builds it.
• Video and creator marketing are the two highest-leverage growth levers in the current plan and you are inventing Babylist's playbook to do this work.

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$212,712 to $283,694 + target 25% annual bonus and competitive equity

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Who We Are

Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Benefits

• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.

How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.

Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.

Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.