Gilead Sciences
Senior Director, Digital Marketing Technologies and Content Capabilities
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Position Summary
The Senior Director, Digital Marketing Technologies and Content Capabilities is a transformative and visionary leader responsible for shaping and driving digital marketing operations with a focus on enterprise capabilities. They will be responsible for leading and developing a high-performing team across four critical capabilities - Web + AI, Marketing Automation (SFMC), Content Production, and Creative Operations, including oversight of global vendor and offshore delivery partners.
This role is critical to ensuring the operational readiness, scalability, and excellence of digital marketing execution across channels, from content production and web delivery to governance, compliance, and emerging AI-powered capabilities. In addition to direct oversight of global delivery teams, this leader serves as a key strategic partner to marketing, IT, and compliance leaders—bringing innovation to life while ensuring operational discipline.
The role requires a proven digital marketing executive with deep experience in cross-functional stakeholder management, team leadership, process excellence, capability building, and vendor leadership. The ideal candidate will blend strategic foresight, execution rigor, and team empowerment to drive enterprise impact and deliver exceptional digital experiences.
Senior Director, Digital Operations
Key Requirements:
Build a culture of accountability, innovation, and operational excellence, fostering continuous learning and inspiring strong team performance
Oversee and scale the enterprise Content Production Center, managing end-to-end digital asset development, PRC/MLR submission workflows, compliance quality, and delivery excellence across all digital channels.
Build an in-house Design and Creative Operations function from scratch to elevate creative quality, modernize processes, and drive organization-wide adoption of improved ways of working.
Enable data-driven marketing orchestration by partnering closely with marketing analytics to ensure that marketing capabilities allow for high-quality data collection and analysis
Act as a strategic partner to senior leadership, shaping long-range digital capability planning across marketing, digital strategy, compliance, and IT.
Champion digital innovation, introducing emerging technologies—AI, automation, modular content, personalization—to modernize workflows and improve agility.
Translate strategy into clear operational roadmaps, scaling digital capabilities across web platforms, content operations, and marketing automation ecosystems.
Ensure operational excellence by establishing repeatable, efficient, and compliant execution across campaign deployment, digital production, and content supply chain workflows.
Oversee governance frameworks, workflows, and KPIs, including content governance, tagging, SEO, site architecture, and AI-driven experience enhancements.
Serve as the senior point of contact for cross-functional stakeholders, strengthening partnerships with Marketing, Compliance, MLR, Medical, Legal, and Global IT.
Manage strategic vendors and offshore teams, driving accountability to SLAs, quality standards, and innovation KPIs.
Own and manage a $2M+ budget, optimizing spending across tools, agencies, contractors, and headcount while ensuring scalability and quality.
Qualifications
Basic Qualifications
Bachelor’s degree in Marketing, Digital Media, Business, or related field.
Minimum 12 years of experience in digital marketing, operations, or technology execution, with at least 5 years in a senior leadership role.
Preferred Qualifications
Experience in pharma/healthcare digital operations, with strong knowledge of Digital Marketing, MLR workflows, and platforms like Veeva PromoMats, SFMC, Sitecore & Figma.
Proven ability to scale digital capabilities including modular content, dynamic email automation, tagging, and AI-driven personalization.
Track record leading high-performing cross-functional and global teams, including vendors and offshore partners.
Excellent communication, influence, and stakeholder management skills across executive and working team levels.
Demonstrated success driving digital innovation and introducing new capabilities, tools, and technologies.
Experience overseeing large-scale content production, including PRC submissions and governance workflows.
Data-driven and strong understanding of marketing analytics
Ability to build and mature Creative Operations functions, applying agency-level standards to improve quality and efficiency.
Strong MarTech/WebTech understanding, including integrations across marketing automation, CMS, analytics, and consent platforms.
Preferred certifications such as PMP, Agile, or Six Sigma.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
For jobs in the United States:
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Top Skills
Gilead Sciences Foster City, California, USA Office
333 Lakeside Drive, Foster City, CA, United States, 94404
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