Senior Director, GTM Strategy & Operations

Reporting to the Head of GTM Operations & Strategy, this role will be responsible for the GTM strategy, operational support and execution of our front-line teams for the core part of our business. Flex GTM is one of the fastest-growing, high-performing, and mission-driven orgs in FinTech. We have driven 10x revenue growth every 2 years since inception and plan to do it again over the next 2 years. We are looking for a leader who can operationalize revenue initiatives and empower the front-line with world-class insights and process to 2x the growth of the core business year over year. We are looking for a driven and data-centric leader who is ruthlessly focused on practical implementation lead the strategy and operations team for this line of business.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters or 2 days per week in our San Francisco hub. For candidates outside of the NY/NJ/SF area, you may be eligible for our relocation assistance program.

• GTM Strategy & Annual Planning: Own annual and quarterly planning for the core business unit, and partner closely with Sales, Product and Analytics to develop and execute clear, data-driven go-to-market strategies
• Revenue Forecasting, Insights & Analytics: Own lead forecasting, pacing, and KPI reporting for the core GTM organization; Identify trends, risks, and opportunities across pipeline, funnel efficiency, and revenue performance
• Operational Excellence & Process Optimization: Develop and continuously refine sales processes, pipeline frameworks, sales territories and operating mechanisms to improve efficiency and consistency; partner with RevOps to ensure optimal execution within our Rev. systems environment
• Cross-Functional Leadership & Execution: Serve as the operational hub connecting Sales, Product, Marketing, Finance, Risk, and RevOps; bring structure and clarity to ambiguous problems; build repeatable systems from the ground up.
• Revenue Insights & Business Case Development: Conduct competitive analysis, market sizing, segmentation, and TAM analysis to inform GTM strategy; build business cases supporting new programs, product bets, investment decisions, and resource allocation.
• Lead the team: Develop and lead a revenue strategy and operations team of 3-4 in supporting the core business.

• 10+ years of experience in GTM strategy, revenue operations, strategy consulting, and/or business operations; 5+ years minimum experience in a revenue leadership role preferred
• Proven ability to lead strategic planning, forecasting, and operational programs in a high-growth B2B or multi-stakeholder environment.
• Deep analytical expertise to pull clear insights from complex data
• Strong understanding of sales processes, pipeline dynamics, and revenue forecasting best practices.
• Exceptional communication skills with the ability to influence executive stakeholders and cross-functional teams.
• Experience managing or leading complex cross-functional initiatives with significant business impact.
• Capable of operating both at a ‘30,000 foot’ strategic level, and getting into execution details, as the situation requires
• Experience in building processes and frameworks from the ground up.
• FinTech, marketplace, or network-based business experience is a strong plus.

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines.

For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $256,000 - $320,000. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.