Lead and manage a multi-team organization focused on improving the Member App experience. Responsibilities include architecture, performance standards, and cross-functional alignment.
Included Health is standing up a new Centralized Member App Team to own the entire digital experience across iOS, Android, and Web. This team will define the standards for speed, reliability, usability, and platform excellence. Reporting to the Senior Director Engineering, the Senior Engineering Manager, you will lead one of the highest-impact engineering transformations in the company—building the team, setting the strategy, and owning how our app performs for millions of members.
Why This Role Matters
The Member App is the front door to our entire product ecosystem—and you will define its future. This role impacts every business line, every product team, and every member experience. You’ll build the team and the standards that determine how fast we move, how stable our app is, and how good it feels to use.
What You’ll Do
- Build, manage, and develop a multi-team organization spanning iOS, Android, and Web
- Provide hands-on technical leadership on architecture, performance, platform consistency, and release rigor
- Create and enforce frontend engineering standards across all product teams
- Manage complex dependencies, shifting timelines, and multi-quarter planning
- Drive release cadence, operational excellence, and on-call strategy
- Partner with design on design systems and cohesive UX foundations
- Act as the single owner and gatekeeper of app experience quality
Required Experience
- 10+ years engineering experience; 4–6+ years leading engineering teams
- Track record of managing multiple mobile/web teams or a large cross-platform org
- Deep technical proficiency in modern mobile (iOS/Android) or web app architectures
- Proven delivery of consumer-grade applications at scale
- Strong background with CI/CD, mobile release pipelines, and performance optimization
- Experience driving cross-functional alignment across product, design, and backend
- Skilled at navigating ambiguity, making tradeoffs, and bringing clarity to complex org structures
- High level of ownership, accountability, and product intuition
Preferred Experience
- Led a transition from distributed FE teams to a centralized or platform model
- Experience building design systems or multi-platform frameworks
- Experience in organizations with fast client-facing release cycles
The United States new hire base salary target ranges for this full-time position are:
Zone A: $174,320 - $246,230 + equity + benefits
Zone B: $191,752 - $270,853+ equity + benefits
Zone C: $209,184- $295,476 + equity + benefits
Zone D: $226,616- $320,099 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.
In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.
In addition to receiving a competitive pay, the compensation package may include, depending on the role, the following:
Remote-first culture
401(k) savings plan through FidelityComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
12 weeks of 100% Paid Parental leave
Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
11 Holidays Paid with one Floating Paid Holiday
Work-From-Home reimbursement to support team collaboration and effective home office work
24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations
Your recruiter will share more about the benefits package for your role during the hiring process.
#LI-JG1
#LI-Remote
This is a remote position.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Top Skills
Android
Ci/Cd
iOS
Web
Included Health San Francisco, California, USA Office
We are located in downtown SF close to many restaurants and public transportation options. And our biggest office perk: beautiful views of the bay.
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