Principal Field Applications Engineering Silicon

Role Mission
Own customer-facing technical execution from silicon evaluation through deployment, accelerating customer time-to-value and production readiness for Arm-based server platforms.
What You'll Do

• Act as the primary technical interface for customers evaluating and deploying server-class Arm silicon.
• Lead product evaluation lifecycle: goal-setting, pre-delivery checks, Day-0 acceptance, execution, remote support, post-eval closeout.
• Run bring-up and debug across board, firmware, kernel/OS, and workload layers.
• Drive Day-0 readiness and acceptance gates (BMC, console, firmware baseline, boot path, diagnostics).
• Triage customer issues, define severity, collect evidence, and handle partner concerns by involving L2 and L3 Engineering teams.
• Support workload enablement and tuning for cloud-native, AI, and enterprise workloads.
• Review customer build artifacts (architecture assumptions, platform integration, bring-up plans).
• Deliver training and enablement for customer engineering teams and partner operators.
• Translate field feedback into product/roadmap improvements and support content.

Required Experience

• 8+ years in FAE, systems engineering, silicon applications engineering, or customer engineering roles.
• Direct hands-on experience with companies building and delivering servers and network infrastructure.
• Strong server platform expertise: CPU/memory hierarchy, PCIe, CXL awareness, NUMA fundamentals, firmware/OS bring-up.
• Linux systems troubleshooting and performance analysis in data center environments.
• Proven experience supporting customers from pre-sales evaluation through post-silicon deployment.
• Strong customer communication skills with ability to explain technical tradeoffs to both engineers and executives.
• BS in EE/CE/CS with equivalent experience considered (MS or equivalent experience preferred).

Preferred Experience

• Experience with large-scale data center networking and server integration (rack/cluster-level).
• Familiarity with board bring-up workflows, diagnostics, and lab instrumentation.
• Prior support of Tier-1 hyperscaler or top enterprise infrastructure programs.
• Multi-region collaboration experience with teams in US, Europe, China, and Japan.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
In Return:
Joining Arm means stepping into a career‑defining opportunity. You'll occupy a central role in the company's most critical initiatives. These initiatives build how Arm innovates, scales, and partners globally.
Additional Information
Please note this role does not meet the eligibility requirements for sponsorship, and therefore the successful candidate must have the right to work in the US without relying on sponsorship by Arm.
10x Mindset at Arm
At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Read more about how we bring the 10x mindset to life on the Arm blog.
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Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hybrid Working at Arm
Arm's hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Salary Range:
$262,700-$355,400 per year
We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [email protected] . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working at Arm
Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.